Can Dryer Vent Squad assess franchisees charges for refresher or system-wide training courses?
Dryer_Vent_Squad Franchise · 2024 FDDAnswer from 2024 FDD Document
ongoing training of Franchisee's employees, staff and all other employees of the Franchised Business. Said on-going training must conform to Franchisor's standards and specifications. The Training Program shall be structured, configured and established by Franchisor from time to time. The Training Program may be structured so that it is offered and completed by Franchisee in various phases.
- (2) Franchisee or, if Franchisee is a Corporate Entity, Franchisee's Managing Owner and Manager, at Franchisee's sole cost and expense, must attend and successfully complete all refresher training courses or system-wide training courses, additional training programs and seminars as Franchisor periodically may designate or offer in Franchisor's Reasonable Business Judgment. Franchisor provides instructors and training materials for those programs and seminars, but Franchisor reserves the right to assess Franchisee reasonable charges for such training. Franchisee is responsible for all expenses Franchisee and Franchisee's employee incurs in connection with attendance and participation in these programs and seminars, including, without limitation, the cost of transportation, lodging, meals and any salaries and other wages.
- (3) Franchisee shall pay all costs and expenses incurred by Franchisee and, those attending training on behalf of franchisee, in connection with Franchisee's participation in all Training Programs and, satisfaction of Franchisee's Training Program obligations as designated by Franchisor.
- (4) Subject to Franchisor's approval and agreement, Franchisor may offer supplemental training within Franchisee's Operating Territory or as elected by Franchisor, remotely through on-line web based conferencing (hereinafter referred to as "Supplemental Training"). Franchisor, in Franchisor's Reasonable Business Judgment, reserves the right to reject or approve of any request by Franchisee for Supplemental Training. If Franchisor does agree to offer and provide Supplemental Training, Franchisee shall pay to Franchisor a supplemental training fee at the rate of $250 per trainer per day plus, if applicable, reimbursement of travel and hotel accommodation expenses incurred by Franchisor (the "Supplemental Training Fee"). Franchisee agrees that in each instance where Franchisee hires a new Operating Manager, and/or Franchisor, in Franchisor's Reasonable Business Judgment, determines that Franchisee is not satisfying and/or me
Source: Item 23 — RECEIPTS (FDD pages 51–207)
What This Means (2024 FDD)
According to Dryer Vent Squad's 2024 Franchise Disclosure Document, franchisees or their Managing Owner/Manager may be required to attend refresher or system-wide training courses. Dryer Vent Squad reserves the right to assess reasonable charges for these training programs. These courses or seminars are designated or offered periodically based on Dryer Vent Squad's reasonable business judgment.
In addition to the training charges, the franchisee is responsible for all expenses incurred while attending these programs and seminars. These expenses include transportation, lodging, meals, and any salaries or wages paid to employees during the training period.
Dryer Vent Squad may also offer supplemental training within the franchisee's operating territory or remotely through online web-based conferencing. If a franchisee requests supplemental training and Dryer Vent Squad approves, the franchisee must pay a supplemental training fee of $250 per trainer per day, plus reimbursement of travel and hotel accommodation expenses incurred by Dryer Vent Squad. This fee must be pre-paid before the training begins, upon submission of an invoice from Dryer Vent Squad.