Under what condition may Acumera services not function properly for Dq Treat locations?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
Furthermore, Participating Location's acknowledges that if their Internet connectivity is not a terrestrial (landbased) high-speed always-on cable, broadband, fiber, or dedicated circuit (i.e.
T1 or similar), Acumera services may not perform optimally and that under such circumstances Acumera shall have no liability to Participating Location for issues caused by any inadequate or faulty Internet circuit.
Source: Item 17 — The following paragraph is added to the end of Item 17 of the Disclosure Document: (FDD pages 70–378)
What This Means (2025 FDD)
According to Dq Treat's 2025 Franchise Disclosure Document, Acumera services may not perform optimally if the location's internet connectivity is not a terrestrial (land-based) high-speed always-on cable, broadband, fiber, or dedicated circuit such as a T1 line. In such cases, Acumera assumes no liability for issues caused by an inadequate or faulty internet circuit.
This means that if a Dq Treat franchisee uses a non-traditional internet connection, such as a cellular or satellite connection, Acumera's services might not work as expected. This could lead to problems with point-of-sale systems, security, or other critical functions that rely on a stable and fast internet connection.
For a prospective Dq Treat franchisee, this highlights the importance of ensuring a reliable, high-speed internet connection at the franchise location. It would be prudent to confirm with Acumera or Dq Treat the specific internet requirements and to verify that the planned internet service meets those requirements to avoid potential service disruptions and unaddressed liability.