What is the total number of on-the-job training hours provided by Dq Treat?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
| (3) SubjectP | Hours of Classroom Training | Hours of On The-Job Training | (4) LocationP |
|---|---|---|---|
| Product & Equipment and Service, Management, | |||
| (1) | |||
| and Financial Basics | |||
| Training (Phases 1 and 2)P | |||
| Store Operations (product preparation, equipment, | 0 | 32 | |
| shift | |||
| positions work | |||
| experience) | |||
| Customer Service | 0 | 2 | |
| Store Operations (shift positions, managing shifts, | 0 | 92 | |
| management function modules) | |||
| Sanitation | 0 | 2 | At a DQ® |
| Safety | 0 | 2 | location |
| Marketing | 0 | 2 | |
| Financial Management (cash management, | 0 | 2 | |
| recordkeeping) | |||
| Register/Back Office System | 0 | 8 | |
| (2) People, PRIDE and Profit Training (Phase 3)P Facility Management (service profit chain, DQ Capability Model function) | 0 3 | 0 0 | |
| Human Resource Management (training, | 7 | 0 | Classroom in |
| supervising, retaining, coaching, evaluating) | |||
| Customer Service/PRIDE/Speed of Service/Local | 4 | 0 | Minneapolis, |
| Marketing | MN, or other | ||
| Situational Leadership | 8 | 0 | location ADQ |
| Goals/Change | 4 | 0 | designates |
| Management/ Time Management | |||
| Financial Management (cost of goods sold, | 6 | 0 | |
| recordkeeping, labor cash management, | |||
| controllables) | |||
| Total: | 32 | 142 |
Source: Item 11 — UItem 11U***:** U**Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 37–47)
What This Means (2025 FDD)
According to the 2025 Dq Treat Franchise Disclosure Document, the total number of on-the-job training hours is 142. This is broken down into several categories. Store Operations (product preparation, equipment, shift positions work experience) accounts for 32 hours. Customer Service is 2 hours. Store Operations (shift positions, managing shifts, management function modules) is 92 hours. Sanitation is 2 hours at a DQ location. Safety is 2 hours at a DQ location. Marketing is 2 hours. Financial Management (cash management, recordkeeping) is 2 hours. Register/Back Office System is 8 hours.
Prospective franchisees should note that this on-the-job training covers a wide array of essential operational areas, from product handling and customer interaction to financial oversight and marketing. The distribution of hours across these areas suggests a comprehensive approach to preparing franchisees and their staff for the day-to-day realities of running a Dq Treat store. The on-the-job training hours are in addition to classroom training hours.
The FDD specifies that ADQ has the right to periodically alter the training program, so the number of on-the-job training hours may change in the future. Franchisees should confirm the current training requirements before signing the franchise agreement. The on-the-job training takes place at DQ locations.