What services are included in 'State Management Services' for Dq Treat's PARPay system?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
of PAR shall be cumulative and not exclusive of any other rights or remedies which PAR would otherwise have at law or in equity. Participating Location shall cooperate with PAR in PAR's enforcement of its rights and remedies hereunder, including granting PAR access to Participating Location's facilities for the purpose of retaking possession of the Equipment, and shall indemnify PAR for all costs and expenses incurred by PAR in connection with the repossession, transport and/or disposal of the Equipment that is damaged or otherwise is unsalable as a direct or indirect result of Participating Location's default hereunder. In addition, PAR may terminate, without liability to Participating Location, any other agreement between Participating Location and PAR. PAR will defend and indemnify Participating Location, its affiliates and their respective officers, directors, employees, agents, successors, and assigns from and against any and all damages, losses, fines, penalties, costs, expenses, liabilities and other amounts (including reasonable attorney fees and expenses) ("Losses") suffered or otherwise incurred by any of them arising from or in connection with or otherwise relating to: (i) bodily injury (including death) or damage to or loss of any tangible property caused by any Equipment or the negligent acts or omissions of PAR or its sub-contractors and their respective officers, directors, employees, agents, suppliers, sub-suppliers, successors and assigns; (ii) gross negligence or willful misconduct of PAR or its sub-contractors and their respective officers, directors, employees, agents, suppliers, sub-suppliers, successors and assigns in providing the Equipment, Installation Services, Advance Exchange Services and/or On-Site Remedial Maintenance Services, (iii) an allegation that any Equipment, Installation Services, Advance Exchange Services and/or On-Site Remedial Maintenance Services infringes on any third party Intellectual Property Rights, and (iv) any violation of Law by PAR or its sub-contractors and their respective officers, directors, employees, agents, suppliers, sub-suppliers, successors and assigns or any of their respective employees, officers, directors, agents or representatives in providing the Equipment, or in the performance of the Installation Services, Advance Exchange Services and/or On-Site Remedial Maintenance Services.
Source: Item 17 — The following paragraph is added to the end of Item 17 of the Disclosure Document: (FDD pages 70–378)
What This Means (2025 FDD)
Based on the 2025 FDD, the document does not explicitly define what services are included in 'State Management Services' for Dq Treat's PARPay system. The FDD mentions State Management Services in the context of PARPay services and PAR's responsibility to defend and indemnify Participating Locations. However, it does not elaborate on the specific functions or components of these services.
While the FDD does not detail the specific services included in 'State Management Services,' it does mention 'Device Management Services,' which involves managing the Participating Location's inventory of devices, including tracking the number of Devices, location, serial number, features enabled on each Device, and alerts set on each Device. Device Management and State Management Services are provided to Participating Locations, at their option, as part of the PARPay Services at no additional charge.
To fully understand what 'State Management Services' encompass, a prospective Dq Treat franchisee should directly inquire with the franchisor, PAR, about the specific activities, features, and support included within these services. This will help clarify the scope of the services and how they benefit the franchisee's operations.