What services are encompassed by 'Device Management Services' for Dq Treat franchisees?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
- 3. DEVICE MANAGEMENT & STATE MANAGEMENT SERVICES. Device Management and State Management Services are provided to Participating Location, at its option, as part of the PARPay Services at no additional charge.
- 4. STOREPLACE PORTAL. PAR will provide the StorePlace Portal which allows Participating Location to view credit card transactions and settlement details, analyze payment trends, reconcile payments and manage chargebacks across all Participating Location's locations. At a minimum, the StorePlace Portal shall include the following:
- Transaction Data.
- Settlement data which includes all Transaction Data plus the date and time of settlement and batch number from payment processor ("Settlement Data").
- Consolidated Transaction Data and charts by card type (Visa, MCI, Amex)
- Sort and filter Transaction Data fields
- Corporate administrator rights to perform settlement adjustments (refund\void\sale)
- Statistics and charts to determine for customer spend by transaction, average spend by customer visit, number of transactions
- Ability to export transaction and settlement reports into Microsoft® Excel.
- Automatic settlement on a nightly basis from the Store Place Portal. Settlement time is determined by Participating Location at time of set up of the PARPay Service.
Source: Item 17 — The following paragraph is added to the end of Item 17 of the Disclosure Document: (FDD pages 70–378)
What This Means (2025 FDD)
According to Dq Treat's 2025 Franchise Disclosure Document, Device Management and State Management Services are provided to Participating Locations as part of the PARPay Services at no additional charge, if the franchisee chooses this option.
The PARPay Services also include access to the StorePlace Portal. This portal allows franchisees to view credit card transactions and settlement details, analyze payment trends, reconcile payments, and manage chargebacks across all of their locations. The StorePlace Portal includes transaction data, settlement data (including transaction data, settlement date/time, and batch number from the payment processor), consolidated transaction data and charts by card type (Visa, MCI, Amex), and the ability to sort and filter transaction data fields.
Additionally, the StorePlace Portal provides corporate administrator rights to perform settlement adjustments such as refunds, voids, and sales. It also offers statistics and charts to determine customer spending by transaction, average spend per visit, and the number of transactions. Franchisees can export transaction and settlement reports into Microsoft Excel, and the system provides automatic settlement on a nightly basis, with the settlement time determined by the franchisee during the PARPay Service setup.