Who is responsible for overseeing the general management of the day-to-day operations of a Dq Treat location if the franchisee is a business entity?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
You are required to operate your DQ® Treat franchise under your active and continuous supervision. If the franchisee is a business entity, the franchisee is required to have one owner who is responsible for overseeing the general management of the day-to-day operations of the location. If you are developing your first DQ® Treat location, you must have one designated manager and one assistant manager (ARD franchisees only need a designated manager) who have completed ADQ's training requirements in Item 11. Designated and assistant managers must personally invest their full time and attention and devote their best efforts to the on-premises general management of the day-to-day operations of the location, and meet ADQ's store or retail management experience requirements. Designated and assistant managers may not participate in the active operation or management of any other business.
You must ensure that any designated or assistant managers with access to confidential information (as defined in the franchise agreement) abide by the confidentiality obligations in the franchise agreement. Also, a designated manager cannot directly or indirectly operate, permit to be operated, or hold any interest in a competitive business.
Source: Item 15 — UItem 15U***:** U**Obligation to Participate in the Actual Operation of the Franchise Business (FDD page 51)
What This Means (2025 FDD)
According to Dq Treat's 2025 Franchise Disclosure Document, if the franchisee is a business entity, one owner is required to oversee the general management of the day-to-day operations of the Dq Treat location. This ensures that there is a responsible party actively involved in the business.
Additionally, if the franchisee is developing their first Dq Treat location, they must have one designated manager and one assistant manager (though ARD franchisees only need a designated manager). These managers must complete ADQ's training requirements and devote their full time and attention to the on-premises general management of the location.
It is important to note that designated and assistant managers cannot be involved in the operation or management of any other business. Furthermore, any designated or assistant managers with access to confidential information must abide by the confidentiality obligations outlined in the franchise agreement. A designated manager is also prohibited from operating or holding any interest in a competitive business.