What are the responsibilities of a Dq Treat Participating Location regarding the accuracy and security of its account in the SSS?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
- c. Participating Location Responsibilities. Participating Location: (i) is solely responsible for the accuracy and completeness of the Participating Location Data (defined below) and all activity in its account in the SSS; (ii) must use commercially reasonable efforts to prevent unauthorized access to its account in the SSS and notify PAR promptly of any such unauthorized access; and (iii) may use the SSS only in accordance with the Documentation and applicable Law.
- d. Restrictions: Participating Location may not: (i) directly or indirectly access or use the Licensed Software or the SSS to process data or information for any person or entity other than Participating Location, and neither Participating Location nor its authorized users shall use or permit the SSS to be used as a service bureau, (ii) sell, resell, sublicense, loan, rent or lease the Licensed Software or the SSS, (iii) use the SSS to store or transmit infringing, unsolicited marketing emails, libelous, or otherwise unlawful or tortious material, or to store or transmit material in violation of third-party rights, (iv) interfere with or disrupt the integrity or performance of the SSS, or (iv) attempt to gain unauthorized access to the SSS or their related systems or networks.
Source: Item 17 — The following paragraph is added to the end of Item 17 of the Disclosure Document: (FDD pages 70–378)
What This Means (2025 FDD)
According to Dq Treat's 2025 Franchise Disclosure Document, a Participating Location has specific responsibilities regarding the accuracy and security of its account within the SSS (presumably, the system used for transactions). The franchisee is solely responsible for the accuracy and completeness of their data within the SSS and for all activities that occur under their account. This means the franchisee must ensure all information entered into the system is correct and that they are accountable for any actions taken within their account, regardless of who performs them.
To maintain security, the Dq Treat franchisee must use commercially reasonable efforts to prevent unauthorized access to their SSS account. This includes implementing security measures such as strong passwords, secure login procedures, and monitoring account activity for suspicious behavior. The franchisee is also obligated to promptly notify PAR (presumably, the system provider) of any unauthorized access to their account. This immediate notification is crucial for mitigating potential damage and preventing further unauthorized activity.
In addition to data accuracy and security, the Dq Treat franchisee must use the SSS only in accordance with the provided documentation and all applicable laws. This implies that franchisees need to familiarize themselves with the SSS user manual and ensure their usage complies with relevant regulations, such as data privacy laws. Franchisees are also restricted from using the SSS to process data for any entity other than their own Dq Treat location, or from selling, reselling, or sublicensing the SSS to others. They are also prohibited from using the SSS for unlawful activities, such as storing or transmitting infringing or libelous material, or interfering with the system's integrity.
These responsibilities highlight the importance of data management and security for Dq Treat franchisees. Failure to comply with these requirements could lead to data breaches, legal liabilities, and potential damage to the brand's reputation. Prospective franchisees should carefully review the SSS terms and documentation to fully understand their obligations and implement appropriate security measures to protect their account and customer data.