How are the PARPay Service Fees paid by a Dq Treat franchisee, and are they refundable?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
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- b. Upon any termination as provided in D.2 above by PAR, Participating Location must pay any unpaid and owed PARPay Service Fees under these PARPay Terms through the date of termination. The PARPay Services will also be terminated.
- 3. TERMINATION FOR CONVENIENCE BY PARTICIPATING LOCATION. Participating Location may terminate these PARPay Terms for convenience, at any time, for any reason upon thirty (30) days' notice to PAR.
- i. Actions upon Termination for Convenience.
- a. Upon any termination as provided in D.3 above by Participating Location, PAR must refund any prepaid and unused PARPay Service Fees under these PARPay Terms through the date of termination.
- i. Actions upon Termination for Convenience.
- 4. UPON TERMINATION OR EXPIRATION (FOR ANY REASON). Upon termination or expiration of these PARPay Terms (for any reason), Participating Location must no longer use the Device Software and return all User Documentation and all other property of PAR. Participating Location will confirm its compliance with this requirement in writing upon request of PAR.
- 5. SERVICE FEES AND PAYMENT To subscribe to the PARPay Service, Participating Location shall pay a one-time set-up/activation fee and the monthly subscription fees as set forth on the PAR Sales Order submitted by Participating Location (collectively, "PARPay Service Fees"). The PARPay Service Fees shall be paid monthly via automatic debit from Participating Location's checking account and are non-refundable, except as otherwise provided herein. For any Participating Locations that operate their business on a "seasonal basis" they will pay PARPay Service Fees for 8 months a year starting each calendar year on April 1 through November 30. If the date Participating Location first uses the PARPay Services to process a transaction in Participating Location occurs before the 15th of the month, Participating Location will be charged Service Fees for that entire calendar month. If the date Participating Location first uses the PARPay Services to process a transaction in Participating Location of the PARPay Services occurs after the 15th of the month, Participating Location Service Fees will not commence until the first day of the following calendar month.
- 6. RETURN OF DATA. Upon any termination, and upon Participating Location's written request, PAR will make available to Participating Location, electronic copies of Participating Location PARPay Data then available on the PARPay Services, provided Participating Location is current on any PARPay Service Fees then owing. Participating Location PARPay Data shall be provided in Delimited File or XML only at no charge.
Source: Item 17 — The following paragraph is added to the end of Item 17 of the Disclosure Document: (FDD pages 70–378)
What This Means (2025 FDD)
According to the 2025 Dq Treat Franchise Disclosure Document, franchisees are required to pay PARPay Service Fees to subscribe to the PARPay service. These fees consist of a one-time set-up/activation fee and monthly subscription fees, as detailed in the PAR Sales Order.
The PARPay Service Fees are paid monthly through automatic debit from the franchisee's checking account. Generally, these fees are non-refundable. However, there is an exception: if a claim arises from intellectual property infringement related to the Device Software or PARPay Service, Dq Treat may provide a refund of the PARPay Service Fees for the current month or the remainder of the term if the fees were paid in advance.
For Dq Treat locations operating on a seasonal basis, PARPay Service Fees are charged for eight months each year, specifically from April 1 through November 30. If a franchisee begins using PARPay Services before the 15th of a month, they will be charged the Service Fees for the entire month. If the service is first used after the 15th, the Service Fees will commence on the first day of the following month.
Dq Treat franchisees should note that while the PARPay service fees are generally non-refundable, there are specific circumstances, such as intellectual property infringement claims, that could warrant a refund. Franchisees should carefully review the PAR Sales Order and PARPay terms to fully understand the fee structure and potential refund conditions.