How often does Acumera invoice Dq Treat locations?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
Acumera will invoice for install/set up fees and shipping and handling charges on the firewall shipping date.
Any partial month at the beginning of the Term will be invoiced to Participating Location on a pro-rated basis.
Invoicing, which will occur one month in advance, begins upon shipment.
Payments shall be made to Acumera via credit card or auto ACH debit and shall be paid fifteen (15) days from invoice date, or if such due date falls on a weekend or holiday, on the first business day after such due date.
ACH or credit card payment shall be set up with Participating Location prior to the commencement of Service.
Participating Location may pay on a monthly basis, or on an annual up-front basis according to preference.
Source: Item 17 — The following paragraph is added to the end of Item 17 of the Disclosure Document: (FDD pages 70–378)
What This Means (2025 FDD)
According to Dq Treat's 2025 Franchise Disclosure Document, Acumera invoices participating locations one month in advance, commencing upon shipment of equipment. Dq Treat franchisees have the option to pay on a monthly basis or annually upfront, based on their preference. Payments to Acumera are due fifteen days from the invoice date. If the due date falls on a weekend or holiday, the payment is due on the first business day thereafter.
Payments to Acumera must be made via credit card or auto ACH debit, and this payment method needs to be set up before services commence. Any partial month at the beginning of the term will be invoiced to the Dq Treat franchisee on a pro-rated basis.
If a Dq Treat franchisee wishes to dispute an invoice, they must submit a written claim within thirty days of the invoice date, fully documenting the reasons for the dispute. The claim must be sent via certified or overnight mail with return receipt requested. Acumera will then investigate the claim and notify the franchisee of any amount determined to be correctly charged, which will then become immediately due.