For new Dq Treat locations, who is responsible for the final adjustments to equipment requiring a breaking-in period?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
For new locations (but not remodels) certain pieces of equipment require a breaking-in period of several days' running time.
The Licensee acknowledges that he/she is solely responsible for the final adjustments to these pieces of equipment and is aware that this may require hiring local trade services.
The Licensee is required to employ a qualified technician to make proper adjustments to the soft serve machine(s), shake machine(s), Mr. Misty machine, ice machines, display freezers, walk-in cooler/freezers, fryers, chain broilers and other items.
Final equipment adjustments should occur once the machines have been operated with actual product.
Source: Item 17 — The following paragraph is added to the end of Item 17 of the Disclosure Document: (FDD pages 70–378)
What This Means (2025 FDD)
According to the 2025 Dq Treat Franchise Disclosure Document, the franchisee (referred to as the "Licensee" in the document) is solely responsible for the final adjustments to equipment that requires a breaking-in period at new locations. This responsibility includes being aware that hiring local trade services may be necessary to complete these adjustments.
The franchisee is also required to employ a qualified technician to make the proper adjustments to specific equipment. This equipment includes soft serve machines, shake machines, Mr. Misty machines, ice machines, display freezers, walk-in cooler/freezers, fryers, chain broilers, and other items. These final adjustments should only occur once the machines have been operated with the actual product that Dq Treat sells.
This means that Dq Treat franchisees need to budget not only for the cost of the equipment itself but also for the additional expense of hiring technicians to fine-tune the equipment after installation. This is a crucial step to ensure the equipment functions correctly and meets Dq Treat's standards, ultimately impacting the quality of products and customer satisfaction. Franchisees should factor in these potential costs when projecting their initial investment and operating expenses.