How many total hours of on-the-job training are included in the Dq Treat training program?

Question

Accepted Answer

periodically alter the training program.

(3) SubjectP	Hours of Classroom Training	Hours of On The-Job Training	(4) LocationP
Product & Equipment and Service, Management,
(1)
and Financial Basics
Training (Phases 1 and 2)P
Store Operations (product preparation, equipment,	0	32
shift
positions work
experience)
Customer Service	0	2
Store Operations (shift positions, managing shifts,	0	92
management function modules)
Sanitation	0	2	At a DQ®
Safety	0	2	location
Marketing	0	2
Financial Management (cash management,	0	2
recordkeeping)
Register/Back Office System	0	8
(2) People, PRIDE and Profit Training (Phase 3)P Facility Management (service profit chain, DQ Capability Model function)	0 3	0 0
Human Resource Management (training,	7	0	Classroom in
supervising, retaining, coaching, evaluating)
Customer Service/PRIDE/Speed of Service/Local	4	0	Minneapolis,
Marketing			MN, or other
Situational Leadership	8	0	location ADQ
Goals/Change	4	0	designates
Management/ Time Management
Financial Management (cost of goods sold,	6	0
recordkeeping, labor cash management,
controllables)
Total:	32	142

(1) Product & Equipment and Service, Management, and Financial Basics Training (phases 1 and 2) is scheduled as close to the projected date of your opening as is reasonably possible, must be completed within 6 months

Source: Item 11 — ^UItem 11U***:** U**Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 37–47)