How many total hours of classroom training are included in the Dq Treat training program?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
| (3) SubjectP | Hours of Classroom Training | Hours of On The-Job Training | (4) LocationP |
|---|---|---|---|
| Product & Equipment and Service, Management, | |||
| (1) | |||
| and Financial Basics | |||
| Training (Phases 1 and 2)P | |||
| Store Operations (product preparation, equipment, | 0 | 32 | |
| shift | |||
| positions work | |||
| experience) | |||
| Customer Service | 0 | 2 | |
| Store Operations (shift positions, managing shifts, | 0 | 92 | |
| management function modules) | |||
| Sanitation | 0 | 2 | At a DQ® |
| Safety | 0 | 2 | location |
| Marketing | 0 | 2 | |
| Financial Management (cash management, | 0 | 2 | |
| recordkeeping) | |||
| Register/Back Office System | 0 | 8 | |
| (2) People, PRIDE and Profit Training (Phase 3)P Facility Management (service profit chain, DQ Capability Model function) | 0 3 | 0 0 | |
| Human Resource Management (training, | 7 | 0 | Classroom in |
| supervising, retaining, coaching, evaluating) | |||
| Customer Service/PRIDE/Speed of Service/Local | 4 | 0 | Minneapolis, |
| Marketing | MN, or other | ||
| Situational Leadership | 8 | 0 | location ADQ |
| Goals/Change | 4 | 0 | designates |
| Management/ Time Management | |||
| Financial Management (cost of goods sold, | 6 | 0 | |
| recordkeeping, labor cash management, | |||
| controllables) | |||
| Total: | 32 | 142 |
Source: Item 11 — UItem 11U***:** U**Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 37–47)
What This Means (2025 FDD)
According to Dq Treat's 2025 Franchise Disclosure Document, the total hours of classroom training for the Dq Treat program is 32 hours. This is broken down into several categories.
Specifically, the People, PRIDE and Profit Training (Phase 3) includes various components such as Human Resource Management (7 hours), Customer Service/PRIDE/Speed of Service/Local Marketing (4 hours), Situational Leadership (8 hours), Goals/Change Management/Time Management (4 hours), and Financial Management (6 hours). These individual components add up to the 32 hours of classroom training.
Prospective franchisees should note that while the initial training program includes these classroom hours, Dq Treat may also require additional training under certain circumstances, such as failure to meet operational standards or when relocating a restaurant. The franchisee is responsible for the expenses associated with any additional training requirements. Therefore, it's important to budget not only for the initial training but also to be prepared for potential ongoing training costs to maintain compliance and operational standards.