How many hours of classroom training are provided for Human Resource Management at Dq Treat?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
| (3) SubjectP | Hours of Classroom Training | Hours of On The-Job Training | (4) LocationP |
|---|---|---|---|
| Product & Equipment and Service, Management, | |||
| (1) | |||
| and Financial Basics | |||
| Training (Phases 1 and 2)P | |||
| Store Operations (product preparation, equipment, | 0 | 32 | |
| shift | |||
| positions work | |||
| experience) | |||
| Customer Service | 0 | 2 | |
| Store Operations (shift positions, managing shifts, | 0 | 92 | |
| management function modules) | |||
| Sanitation | 0 | 2 | At a DQ® |
| Safety | 0 | 2 | location |
| Marketing | 0 | 2 | |
| Financial Management (cash management, | 0 | 2 | |
| recordkeeping) | |||
| Register/Back Office System | 0 | 8 | |
| (2) People, PRIDE and Profit Training (Phase 3)P Facility Management (service profit chain, DQ Capability Model function) | 0 3 | 0 0 | |
| Human Resource Management (training, | 7 | 0 | Classroom in |
| supervising, retaining, coaching, evaluating) |
Source: Item 11 — UItem 11U***:** U**Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 37–47)
What This Means (2025 FDD)
According to Dq Treat's 2025 Franchise Disclosure Document, franchisees receive 7 hours of classroom training in Human Resource Management. This training is part of the 'People, PRIDE and Profit Training (Phase 3)' program. The Human Resource Management training covers topics such as training, supervising, retaining, coaching, and evaluating employees.
This classroom training for Dq Treat franchisees takes place in a classroom in Minneapolis, MN, or another location that ADQ (American Dairy Queen) designates. This focused classroom time allows franchisees to gain theoretical knowledge and skills related to managing their workforce effectively.
Understanding the nuances of human resource management is crucial for franchisees to maintain a productive and positive work environment. The 7 hours of classroom training, supplemented by other training phases, aims to equip franchisees with the necessary tools to handle employee-related issues and foster a successful team.