What are the manager requirements for an ARD Dq Treat franchisee?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
UItem 15U**:** UObligation to Participate in the Actual Operation of the Franchise Business
You are required to operate your DQ® Treat franchise under your active and continuous supervision. If the franchisee is a business entity, the franchisee is required to have one owner who is responsible for overseeing the general management of the day-to-day operations of the location. If you are developing your first DQ® Treat location, you must have one designated manager and one assistant manager (ARD franchisees only need a designated manager) who have completed ADQ's training requirements in Item 11. Designated and assistant managers must personally invest their full time and attention and devote their best efforts to the on-premises general management of the day-to-day operations of the location, and meet ADQ's store or retail management experience requirements. Designated and assistant managers may not participate in the active operation or management of any other business.
You must ensure that any designated or assistant managers with access to confidential information (as defined in the franchise agreement) abide by the confidentiality obligations in the franchise agreement. Also, a designated manager cannot directly or indirectly operate, permit to be operated, or hold any interest in a competitive business.
If the franchisee will be a business entity, all of its owners must sign the personal undertaking and guarantee attached to the franchise agreement. You must identify your owners in the Ownership Addendum and notify ADQ in writing of any change in the owners.
UItem 16U**:** URestrictions on What the Franchisee May Sell
ADQ requires you to offer and sell only those goods and services that ADQ has approved (see Items 8 and 9). In addition, you may offer and sell these approved goods and services only from your store (see Item 12). Any failure to comply with these requirements or to meet product quality standards may result in termination of your franchise agreement (see Item 17).
You must carry the required menu items that ADQ designates for your business.
Source: Item 15 — UItem 15U***:** U**Obligation to Participate in the Actual Operation of the Franchise Business (FDD page 51)
What This Means (2025 FDD)
According to the 2025 Dq Treat FDD, an ARD Dq Treat franchisee is required to have a designated manager who has completed ADQ's training requirements. This designated manager must fully commit their time and attention to the on-premises general management and day-to-day operations of the Dq Treat location. Additionally, the designated manager must meet ADQ's store or retail management experience requirements.
The designated manager for an ARD Dq Treat franchise cannot be involved in the active operation or management of any other business. Furthermore, they must abide by the confidentiality obligations outlined in the franchise agreement if they have access to confidential information. The designated manager is also prohibited from directly or indirectly operating, permitting the operation of, or holding any interest in a competitive business.
Prior to starting any management duties, the designated manager must successfully complete all training required by Dq Treat. If a training attendee has at least 12 months prior experience as a manager of another DQ® restaurant or store, that individual may be given the opportunity to test out of some or all of phase 1 and phase 2 of the Product & Equipment and Service, Management, and Financial Basics Training. Any new or replacement Designated Manager must meet Dq Treat's then current training requirements for DQ® treat restaurant managers.