For Dq Treat locations, what is the role of the 'Primary PCI Contact' in the context of the Acumera services?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
| Role/Permission | Description | |
|---|---|---|
| Admin | Grants user permission to authorize all changes to the account and its associated Managed Firewall & Orchestrator portal, hardware, features, and contacts. THERE MUST BE ONE ADMIN CONTACT PER LOCATION. | |
| Support | Enables the user to receive alerts and grants the user permission to 1) be given sensitive network information 2) to authorize the addition of Rogue Devices to the firewall's Baseline and 3) Activates alerts to be emailed to the contact. | |
| Installation | Person authorized to work with Acumera to coordinate the equipment installation. THERE MUST BE ONE INSTALLATION COORDINATOR PER | |
| Coordinator | LOCATION. | |
| Remote Access | If you purchased Secure Remote Access, you must select Remote Access permission for each contact that will use this service. Grants user Remote Access to any enabled machines. N/A for BranchSDO SD‐Branch | |
| Sensor Download | If you purchased our Advanced Threat Protection Sensor download service you must designate a contact to receive an email with a link and instructions to install the ATP sensors on the devices for this Location. | |
| Advanced Threat | If you purchased ATP, grant user permissions to receive email reports and alerts and access the Advanced Threat Protection portal and device log files. | |
| Protection (ATP) | If you subscribe to SIEM at Edge then you will also receive critical notifications via phone call. | |
| FIM Sensor and Portal | If you purchased the File Integrity Monitoring (FIM) service, you must designate at least one contact who will receive the email with the link and instructions to install the FIM sensors and have access to the FIM portal. | |
| Primary PCI | If you purchased a PCI package, you must designate a single contact as the Primary PCI Contact. The Primary PCI Contact will be 1) responsible for managing the Self‐Assessment Questionnaire (SAQ) and external vulnerability scanning 2) will receive compliance alerts via email 3) will be granted access to the PCI Compliance Manager Portal to access SAQ tools and scan results. THERE CAN ONLY BE ONE PCI CONTACT PER LOCATION. |
Source: Item 17 — The following paragraph is added to the end of Item 17 of the Disclosure Document: (FDD pages 70–378)
What This Means (2025 FDD)
According to Dq Treat's 2025 Franchise Disclosure Document, if a franchisee purchases a PCI package from Acumera, they must designate a single contact as the Primary PCI Contact. This individual has specific responsibilities related to PCI compliance.
The Primary PCI Contact will be responsible for managing the Self-Assessment Questionnaire (SAQ) and external vulnerability scanning processes. They will also receive compliance alerts via email, ensuring they stay informed about any potential issues. Furthermore, this contact will be granted access to the PCI Compliance Manager Portal, which provides access to SAQ tools and scan results.
It is important to note that there can only be one Primary PCI Contact per Dq Treat location. This individual acts as the point person for all PCI-related matters, ensuring that the location adheres to the necessary security standards and protocols. This role is crucial for maintaining the security of cardholder data and avoiding potential fines or penalties for non-compliance.