For Dq Treat locations, when do non-recurring charges from Acumera commence?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
Participating Location agrees to pay all recurring charges and non-recurring charges, (collectively, the "Fees") as indicated in any Work Order or SOW.
Participating Location agrees that recurring charges commence upon installation of the equipment and/or commencement of Services at a Location and non-recurring charges upon shipment of the Equipment to a Location.
Acumera will invoice for install/set up fees and shipping and handling charges on the firewall shipping date.
The pricing is confidential and may not be disclosed to third parties.
Any partial month at the beginning of the Term will be invoiced to Participating Location on a pro-rated basis.
Invoicing, which will occur one month in advance, begins upon shipment.
Payments shall be made to Acumera via credit card or auto ACH debit and shall be paid fifteen (15) days from invoice date, or if such due date falls on a weekend or holiday, on the first business day after such due date.
ACH or credit card payment shall be set up with Participating Location prior to the commencement of Service.
Fees are non-refundable.
Participating Location may pay on a monthly basis, or on an annual up-front basis according to preference.
Source: Item 17 — The following paragraph is added to the end of Item 17 of the Disclosure Document: (FDD pages 70–378)
What This Means (2025 FDD)
According to Dq Treat's 2025 Franchise Disclosure Document, non-recurring charges from Acumera commence upon shipment of the equipment to the Dq Treat location. Recurring charges, on the other hand, begin upon the installation of the equipment or the commencement of services at the location.
Acumera will invoice Dq Treat franchisees for install/set up fees and shipping and handling charges on the firewall shipping date. The franchisee is expected to set up ACH or credit card payment with Acumera before services begin. Payments to Acumera are due fifteen days from the invoice date; if the due date falls on a weekend or holiday, payment is due on the first business day after the due date.
It is important to note that the pricing agreed upon with Acumera is confidential and cannot be disclosed to third parties. Franchisees also need to be aware that all fees paid to Acumera are non-refundable. Franchisees have the option to pay on a monthly basis or annually upfront, depending on their preference.