Is a Dq Treat licensee required to maintain an active email account?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
- (C) Electronic Communication. Licensee must maintain and regularly use an active email account or other form of electronic communication designated by Company, and keep Company informed of Licensee's contact information.
Source: Item 17 — The following paragraph is added to the end of Item 17 of the Disclosure Document: (FDD pages 70–378)
What This Means (2025 FDD)
According to the 2025 Dq Treat FDD, franchisees must maintain and regularly use an active email account or another form of electronic communication designated by the company. Franchisees must also keep Dq Treat informed of their contact information.
This requirement ensures that Dq Treat can communicate effectively with its franchisees. This communication may include updates to operating procedures, marketing initiatives, and other important information necessary for the successful operation of the franchise.
Maintaining an active email account is a fairly standard practice in franchising, as it allows for quick and efficient communication between the franchisor and franchisee. Franchisees should ensure they check their email regularly and respond promptly to any communications from Dq Treat to remain compliant with the franchise agreement.
Failure to maintain an active email account and keep Dq Treat informed of contact information could potentially lead to a breach of the franchise agreement. This could result in penalties or other consequences as outlined in the agreement.