When installing Acumera equipment at a Dq Treat location, who determines the placement of the CXD or firewall?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
On‐site technician will work with customer to locate an area in the back office where the Acumera provided equipment (e.g. CXD or firewall) will be placed. Location must be in close proximity to the customer's Internet modem/router and other network gear that must be connected to the CXD or firewall.
Customer must choose a location for the CXD or Firewall and any other Acumera provided equipment to be installed. Location(s) must be elevated, clean and such that the equipment is unlikely to be damaged due to spills or other misuse. CXD or Firewall location must be in close proximity to the customer's Internet modem/router and other network gear that must be connected to the CXD or Firewall.
Source: Item 17 — The following paragraph is added to the end of Item 17 of the Disclosure Document: (FDD pages 70–378)
What This Means (2025 FDD)
According to Dq Treat's 2025 Franchise Disclosure Document, the determination of where to place the Acumera equipment, such as the CXD or firewall, depends on whether the installation is on-site or remote. For on-site installations, the on-site technician will collaborate with the Dq Treat customer to identify a suitable location in the back office for the Acumera equipment. This location needs to be near the customer's Internet modem/router and other network gear.
For remote installations at Dq Treat locations, the customer is responsible for selecting a suitable location for the CXD or firewall. The chosen location must be elevated and clean to prevent damage from spills or misuse. Additionally, the location should be in close proximity to the customer's Internet modem/router and other network gear that needs to connect to the CXD or firewall.
In both scenarios, the proximity to the internet modem/router and other network gear is a key consideration. For on-site installations, the technician and customer work together, while for remote installations, the customer is solely responsible for choosing the location, keeping in mind the specified requirements. This division of responsibility ensures that the equipment is installed in a manner that supports proper network functionality and security.