What is the implication of selecting 'Primary WAN Offline NGFW Offline' for a Dq Treat location?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
When Cellular Backup Service is purchased, Acumera configures deployed CXDs and Firewalls to automatically failover to the backup cellular circuit in circumstances where the primary circuit is detected to be inoperable and to fail back when the primary circuit is restored. Acumera further reserves the right to configure deployed firewalls to limit the throughput of data traffic through the cellular backup circuit to critical functions such as credit card processing and customer should have no expectation that all location connectivity will be available or operate at typically experienced speeds when the backup cellular circuit is in use.
Source: Item 17 — The following paragraph is added to the end of Item 17 of the Disclosure Document: (FDD pages 70–378)
What This Means (2025 FDD)
Based on the 2025 Dq Treat Franchise Disclosure Document, the excerpt discusses cellular backup services and network configurations, but it does not explicitly detail the implications of selecting 'Primary WAN Offline NGFW Offline' for a Dq Treat location. However, the document does mention that Acumera configures CXDs and Firewalls to automatically failover to the backup cellular circuit when the primary circuit is inoperable and to fail back when the primary circuit is restored. It also states that Acumera reserves the right to limit the throughput of data traffic through the cellular backup circuit to critical functions such as credit card processing.
Given this information, selecting 'Primary WAN Offline NGFW Offline' likely relates to configuring the Dq Treat location's network to use a cellular backup when the primary internet connection (WAN) is down and the Next Generation Firewall (NGFW) is offline. This suggests a failover mechanism to maintain essential operations, such as processing credit card transactions, during a primary network outage. However, the document also indicates that not all location connectivity will be available or operate at typical speeds when the backup cellular circuit is in use, implying that certain non-critical functions may be limited or unavailable during failover.
To fully understand the implications, a prospective Dq Treat franchisee should ask the franchisor about the specific functionalities that remain operational during 'Primary WAN Offline NGFW Offline' mode, the expected data speeds and limitations, and any associated costs or overage charges related to cellular data usage. Understanding these details is crucial for business continuity planning and managing customer expectations during network disruptions.