factual

What is the implication of selecting 'CXD Offline' for a Dq Treat location?

Dq_Treat Franchise · 2025 FDD

Answer from 2025 FDD Document

Name: Title: Email: Office Phone: Cell Carrier: Phone:  Reseller Affiliation with Location:  Owner or Owner Employee  Third Party  SMS Delivery: Password Text  Email Permissions/Role contact): (check all required for  Admin (must be one per location)  Support  Installation Coordinator (must be one per location)  Primary PCI Contact (can only be one per location)  Read‐only PCI Contact  Remote Access.  BranchSDO Alerts  Sensor Download  BranchSDO Portal Access  Advanced Threat Protection  Portal  FIM Sensor and Cellular Usage Alerts  Primary WAN Offline  LTE Offline  CXD Offline VPN/NGFW Offline  LTE Usage Threshold Select

Source: Item 17 — The following paragraph is added to the end of Item 17 of the Disclosure Document: (FDD pages 70–378)

What This Means (2025 FDD)

According to the 2025 Dq Treat FDD, the term 'CXD Offline' appears in the context of contact information and selections related to technology and security features for the franchise location. Specifically, it is listed alongside other options such as 'Primary WAN Offline,' 'LTE Offline,' and 'VPN/NGFW Offline.'

Selecting 'CXD Offline' likely indicates that the Dq Treat location's CXD (presumably a Customer Experience Device or similar technology) will operate offline, meaning it will not have a direct, active connection to the internet or the franchisor's network. This could impact real-time data transmission, remote access for support, and potentially some advanced security features that rely on a constant connection.

For a prospective Dq Treat franchisee, choosing this option may mean reduced costs associated with data usage or internet connectivity. However, it could also lead to limitations in functionality, delayed updates, and a greater reliance on manual processes for certain tasks. It is important to fully understand the implications of operating the CXD offline and how it will affect the day-to-day operations, customer experience, and security of the Dq Treat location. A franchisee should discuss with Dq Treat the specific features and functionalities that will be disabled or limited by selecting the 'CXD Offline' option.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.