On which holidays are Advance Exchange Services not provided for Dq Treat?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
The Advance Exchange Services include parts, labor, and materials to maintain, repair and replace the AE Equipment under normal use and service, and is provided for AE Equipment during the Advance Exchange Warranty Period (defined in Section 7(b)(i) below), except New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Friday after Thanksgiving Day and Christmas Day.
Source: Item 17 — The following paragraph is added to the end of Item 17 of the Disclosure Document: (FDD pages 70–378)
What This Means (2025 FDD)
According to Dq Treat's 2025 Franchise Disclosure Document, Advance Exchange Services, which include parts, labor, and materials to maintain, repair, and replace equipment under normal use, are not provided on specific holidays. This service is available during the Advance Exchange Warranty Period.
Specifically, Dq Treat does not offer these services on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Friday after Thanksgiving Day, and Christmas Day. This means that if a franchisee requires equipment maintenance, repair, or replacement on these holidays, they will not be able to access the Advance Exchange Services.
For a prospective Dq Treat franchisee, this exclusion is important to consider when planning for potential equipment issues. Franchisees should have contingency plans for these holidays to minimize disruptions to their business operations. Understanding these limitations allows franchisees to prepare for potential downtime and manage customer expectations accordingly.