What hardware configuration is required for a Dq Treat franchise, specifically regarding the number of front counter terminals?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
Small Format Treat Centric Location Hardware Configuration:
2 Front Counter Terminals, 2 Fingerprint Readers, 1 Mobile Printers, 1 Receipt Printers, 2 Cash Drawers, 2 Additional Cash Drawer Inserts, 2 Scanners (for Mobile) 2 KVS systems (20" Monitor, KVS Controller, KVS Bump Bar), 2 UPS Units, 1 24 Port Switch, Network Rack and Patch Panel, 2 Verifone P400 Units w/stands, 1 KVS Surge Protectors, 2 USB Sound Bars,
Monthly Finance Option
• Hardware $167.50 to $170.63 • Install $78.03 to $93.64
• Software $227.85 • AE (Tier B) $47.86
Purchase Option
• Hardware $8,557.29 to $8,779.94
• Install $3,979.53 • Average Cabling Cost $769.90
• Software $227.85 per month • AE (Tier B) $47.86 per month
Typical Treat Centric Location
Hardware Configuration:
2 Front Counter Terminals, 1 Drive Thru Terminals, 3 Fingerprint Readers, 2 Mobile Printers, 3 Receipt Printers, 3 Cash Drawers, 3 Additional Cash Drawer Inserts, 3 Scanners (for Mobile) 3 KVS systems (20" Monitor, KVS Controller, KVS Bump Bar), 3 UPS Units, 1 24 Port Switch, Network Rack and Patch Panel, 3 Verifone P400 Units w/stands, 3 KVS Surge Protectors, 3 USB Sound Bars.
Monthly Finance Option
• Hardware $251.78 to $256.98 • Install $99.88 to $130.05
• Software $265.30 • AE (Tier B) $74.91
Source: Item 17 — The following paragraph is added to the end of Item 17 of the Disclosure Document: (FDD pages 70–378)
What This Means (2025 FDD)
According to the 2025 Dq Treat FDD, the number of front counter terminals required varies based on the store type. A 'Small Format Treat Centric Location' requires 2 front counter terminals. A 'Typical Treat Centric Location' also requires 2 front counter terminals. For a 'New Construction Standard Grill and Chill' location, the hardware configuration includes 2 front counter terminals as well.
Prospective franchisees should note that these are standard configurations, and a site survey might reveal the need for additional hardware not listed. New construction stores will typically follow the 'New Store Grill and Chill' standard without a site survey. Franchisees will sign a sales order detailing the specific hardware, software, and services required for their location, based on these standard configurations and the site survey results, if applicable.
The FDD also mentions that PAR will configure the POS terminals and kitchen controllers with the licensed software and approved Microsoft Windows Operating System. This configuration will follow the Dairy Queen System Configuration Procedure as outlined in the Installation Guide. PAR aims to minimize installation efforts and promote consistency across installations by pre-configuring the equipment.
Ultimately, the exact hardware requirements, including the number of front counter terminals, will be formalized in the sales order signed by the franchisee. It is important for potential franchisees to carefully review this sales order and understand all associated costs, including potential additional items identified during the site survey.