For Dq Treat, what is GIFT's responsibility regarding fraudulent, improper, or unauthorized transactions?

According to Dq Treat's 2025 Franchise Disclosure Document, GIFT (First Data Resources, LLC, successor in interest to Gift Solutions LLC) is not responsible for determining whether transactions are fraudulent, improper, or otherwise unauthorized. This stipulation is part of the agreement between GIFT and Dq Treat franchisees regarding the stored value card program.

This means that Dq Treat franchisees bear the risk of loss or theft, alteration or damage to, or fraudulent, improper, or unauthorized use of any Gift/Credit/Debit Card, Gift/Credit/Debit Card Number, or personal identification number by an employee, agent, or sub-contractor of the Participating Location. The franchisee is responsible for the security of card data and must adhere to Payment Card Industry Data Security Standards (PCI-DSS) related controls and activities for their networks.

Therefore, it is crucial for prospective Dq Treat franchisees to implement robust security measures, including employee training and monitoring systems, to mitigate the risk of fraudulent or unauthorized transactions. Franchisees should also maintain their equipment, managed networks, and systems to appropriate minimum standards to prevent security breaches. Understanding these responsibilities is essential for managing potential financial losses associated with the stored value card program.