What experience requirements must Dq Treat designated and assistant managers meet?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
UItem 15U**:** UObligation to Participate in the Actual Operation of the Franchise Business
You are required to operate your DQ® Treat franchise under your active and continuous supervision. If the franchisee is a business entity, the franchisee is required to have one owner who is responsible for overseeing the general management of the day-to-day operations of the location. If you are developing your first DQ® Treat location, you must have one designated manager and one assistant manager (ARD franchisees only need a designated manager) who have completed ADQ's training requirements in Item 11. Designated and assistant managers must personally invest their full time and attention and devote their best efforts to the on-premises general management of the day-to-day operations of the location, and meet ADQ's store or retail management experience requirements. Designated and assistant managers may not participate in the active operation or management of any other business.
You must ensure that any designated or assistant managers with access to confidential information (as defined in the franchise agreement) abide by the confidentiality obligations in the franchise agreement. Also, a designated manager cannot directly or indirectly operate, permit to be operated, or hold any interest in a competitive business.
If the franchisee will be a business entity, all of its owners must sign the personal undertaking and guarantee attached to the franchise agreement. You must identify your owners in the Ownership Addendum and notify ADQ in writing of any change in the owners.
Source: Item 15 — UItem 15U***:** U**Obligation to Participate in the Actual Operation of the Franchise Business (FDD page 51)
What This Means (2025 FDD)
According to Dq Treat's 2025 Franchise Disclosure Document, designated and assistant managers must meet ADQ's store or retail management experience requirements. For a franchisee's first DQ Treat restaurant, they must have both a designated manager and an assistant manager. However, for the franchisee's second or subsequent Dq Treat restaurants, only a designated manager is required.
Both designated and assistant managers are required to invest their full time and attention and devote their best efforts to the on-premises general management of the day-to-day operations of the location. They also cannot participate in the active operation or management of any other business.
Prior to starting any management duties, the designated manager and assistant manager must successfully complete all training required by Dq Treat. Any new or replacement designated manager or assistant manager must meet Dq Treat's then-current training requirements for DQ Treat restaurant managers. As part of the franchise application package, franchisees must provide a restaurant management plan that outlines the qualifications, roles, and responsibilities of all individuals involved in the proposed franchise, including resumes/work histories for the designated and assistant managers.