What is the Customer responsible for regarding review and download of scans for Dq Treat locations?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
The Access of Contacts will be limited by the permissions granted to them by the Administrative Contact.
14.2. By Access, Participating Location is responsible for the review, download, and distribution of scans and logs.
14.3. With respect to Access, Participating Location agrees to be bound by the Terms of Use and Privacy located at http://www.Acumera.com.
14.4. Participating Location authorizes Acumera to share scan results, logs and other data regarding POS, PCI and compliance with Dairy Queen.
Source: Item 17 — The following paragraph is added to the end of Item 17 of the Disclosure Document: (FDD pages 70–378)
What This Means (2025 FDD)
According to the 2025 Dq Treat FDD, the Participating Location, which refers to the franchisee's location, is responsible for the review, download, and distribution of scans and logs related to the Access of Contacts. Additionally, the Participating Location agrees to adhere to the Terms of Use and Privacy located at Acumera's website. The franchisee also authorizes Acumera to share scan results, logs, and other data regarding POS, PCI, and compliance with Dairy Queen.
This means that Dq Treat franchisees must actively manage and monitor the data generated by their point-of-sale systems and security scans. This includes reviewing the scans and logs to ensure compliance and security, downloading the information for their records, and distributing it as necessary within their organization. Franchisees are also legally bound to the terms and privacy policies of Acumera, a third-party service provider, and must allow Acumera to share data with Dairy Queen for compliance purposes.
It is important to note that while Acumera handles some aspects of data security, the Dq Treat franchisee ultimately remains responsible for the security of cardholder data in their possession. This includes complying with applicable regulations and ensuring the protection of sensitive information. Franchisees should carefully review the Terms of Use and Privacy policies of Acumera to fully understand their obligations and rights related to data management and security.