What constitutes a 'terrestrial (landbased) high-speed always-on cable, broadband, fiber, or dedicated circuit' for Dq Treat?
Dq_Treat Franchise · 2025 FDDAnswer from 2025 FDD Document
Participating Location acknowledges that Acumera does not provide and does not manage Participating Location's Internet circuit and is not responsible for the performance of said circuit and assumes no liability for issues with Internet speed or performance related to the Internet circuit.
Furthermore, Participating Location's acknowledges that if their Internet connectivity is not a terrestrial (landbased) high-speed always-on cable, broadband, fiber, or dedicated circuit (i.e.
T1 or similar), Acumera services may not perform optimally and that under such circumstances Acumera shall have no liability to Participating Location for issues caused by any inadequate or faulty Internet circuit.
Source: Item 17 — The following paragraph is added to the end of Item 17 of the Disclosure Document: (FDD pages 70–378)
What This Means (2025 FDD)
According to the 2025 Dq Treat Franchise Disclosure Document, Dq Treat requires its franchisees to have a specific type of internet connectivity to ensure optimal performance of Acumera services. Dq Treat specifies that the internet connectivity must be a 'terrestrial (land-based) high-speed always-on cable, broadband, fiber, or dedicated circuit (i.e. T1 or similar).' This means that the internet connection should be land-based, offering high-speed and continuous availability through cable, broadband, fiber optic, or a dedicated circuit like a T1 line.
This requirement has significant implications for prospective Dq Treat franchisees. If a franchisee's internet connectivity does not meet these specifications, Acumera services may not function correctly, and Dq Treat will not be liable for any resulting issues caused by an inadequate or faulty internet circuit. This could affect various aspects of the business, including payment processing, online orders, and other essential functions that rely on a stable and high-speed internet connection.
Furthermore, the document highlights the limitations and responsibilities related to cellular backup services. While cellular services can be used as a temporary backup when the primary data circuit is inoperable, franchisees are expressly prohibited from using Acumera Cellular Backup Service as a replacement for their primary data circuit. Franchisees are responsible for engaging their primary data circuit provider to repair any inoperable circuits and restore connectivity as quickly as possible. Additionally, franchisees are liable for any overage fees associated with cellular data usage, regardless of the circumstances causing the overage.
Therefore, it is crucial for potential Dq Treat franchisees to ensure that their location has access to the required type of internet connectivity and to understand the limitations and costs associated with cellular backup services. This will help avoid potential operational issues and unexpected expenses related to internet connectivity.