According to the Dolce Hotels FDD, what is the purpose of the RevIQ Supplement?
Dolce_Hotels Franchise · 2025 FDDAnswer from 2025 FDD Document
- 1.3 Overview. The purpose of this Supplement is for us to provide you with a customized revenue management system known as "RevIQ," that was designed in collaboration with our third-party vendor, IDeaS, as further set forth in this Supplement (the "RevIQ Products and/or Services") as well as our own products and/or Services ("Our Products and/or Services"), which, either individually or collectively, shall be considered Products and/or Services as such term is used in the Agreement and the Oracle Schedule, as applicable.
Source: Item 22 — CONTRACTS (FDD page 84)
What This Means (2025 FDD)
According to the 2025 Dolce Hotels Franchise Disclosure Document, the purpose of the RevIQ Supplement is to provide franchisees with a customized revenue management system called "RevIQ". This system is designed in collaboration with a third-party vendor, IDeaS, and includes Dolce Hotels' own products and services. The RevIQ system, along with Dolce Hotels' products and services, are considered "Products and/or Services" as defined in both the agreement and the Oracle Schedule.
The RevIQ system offers two service levels: Standard and Premium. RevIQ Standard provides features such as daily optimization for base-price decisions and hotel-level last room value (LRV) for the next 365 days, intra-day optimizations, daily 365-day hotel-level occupancy forecasts, user-configured pricing offsets, automated price decision uploads to Sabre CRS and Oracle Opera Cloud, user-defined special events and pricing seasons, and reporting capabilities. RevIQ Premium includes all the features of RevIQ Standard, with the addition of up to three priced room classes defined by the user and optimized hotel overbooking.
To use the RevIQ Products and/or Services, franchisees must meet specific technical requirements, including internet access, operation on a Sabre SynXis CR and Oracle Opera Cloud property management system, performing nightly financial audits, access to Okta Single Sign-On (SSO) login functionality, and completion of required training. Franchisees are also subject to RevIQ System Use Restrictions outlined in Attachment 3.1, and any breach of these restrictions is considered a material breach of the agreement. The RevIQ Premium Service is available only after three months of participation in the RevIQ Standard service, and Dolce Hotels reserves the right to assess a facility's performance to determine the appropriate service level.
The RevIQ Supplement is effective for an initial term of one year and automatically renews for successive one-year periods unless either party provides written notice of non-renewal at least thirty days in advance. Franchisees can terminate the supplement with sixty days' written notice but remain responsible for all fees for the RevIQ Products and/or Services for the remainder of the current term. All fees under the supplement are non-refundable.