Under what conditions might Dog Haus require a supplier to agree in writing?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
If you wish to procure any items or services from a supplier other than us or a Dog Haus Approved Supplier, you must obtain our approval. You must identify the proposed supplier, its name and address, and the item(s) or service(s) you desire to purchase from that supplier. We may require you to deliver a sample of their product or service. Our specifications and standards for supplier approval are generally available upon written request. If product specifications for the item or service are not in the Manuals, we will furnish the general, but not manufacturing, specifications for Non-Proprietary Products and Services to you at your request. We may condition our approval on the supplier agreeing in writing not to disclose any confidential information regarding us or our operations, to comply faithfully with our specifications for the items it sells, to sell any materials bearing our marks only to our franchisees, and on the supplier demonstrating to our reasonable satisfaction that it is able to supply commodities meeting our specifications on a continuing basis, and that the supplier is, and will continue to be, of good standing in the business community with regard to its financial soundness and the reliability of its product and service. We also have the right to require, as a condition of approval, that our representatives are permitted to inspect the supplier's facilities and that you deliver to us and/or to an independent, certified laboratory designated by us, all information, specifications and samples that we reasonably designate for testing. Additionally, our representatives must be permitted to meet with the supplier routinely to ensure that the supplier's items and services meet our specifications and standards. You must pay us a fee not to exceed the reasonable cost of the inspection and the actual cost of the test. In addition to product testing, a facility audit may be required. You will be responsible for any additional costs and expenses associated with the inspection of the facility. We will use our good faith efforts to notify you of our decision within 60 days after we receive your request for approval and all requested back-up information. You may not use a supplier unless we notify you of our approval in writing. We may revoke a supplier's approval for failure to comply with our requirements and specifications. We will disapprove or withdraw our approval of any supplier by written notice to you.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 31–36)
What This Means (2025 FDD)
According to Dog Haus's 2025 Franchise Disclosure Document, if a franchisee wishes to procure items or services from a supplier not already approved by Dog Haus, the franchisee must first obtain approval from Dog Haus. As part of this approval process, Dog Haus may require the proposed supplier to agree in writing to certain conditions.
These conditions include agreeing not to disclose any confidential information regarding Dog Haus or its operations. The supplier must also comply with Dog Haus's specifications for the items it sells and agree to sell materials bearing Dog Haus's marks only to its franchisees. Additionally, the supplier must demonstrate that it can consistently supply commodities meeting Dog Haus's specifications and that it maintains good standing in the business community regarding financial soundness and reliability.
Dog Haus also reserves the right to require that its representatives be permitted to inspect the supplier's facilities and that the franchisee deliver information, specifications, and samples for testing. Representatives from Dog Haus must also be allowed to meet with the supplier to ensure that items and services meet Dog Haus's standards. The franchisee is responsible for the costs associated with these inspections and tests. Dog Haus will then notify the franchisee of its decision within 60 days after receiving the request and all necessary information. The franchisee cannot use the supplier unless they receive written approval from Dog Haus, which Dog Haus can revoke if the supplier fails to comply with requirements.