Under what condition can Dog Haus disable or terminate a franchisee's access to the Intranet?

According to Dog Haus's 2025 Franchise Disclosure Document, Dog Haus may disable or terminate a franchisee's access to the Intranet if the franchisee defaults under the Franchise Agreement or any other agreement with the franchisor. This action can be taken in addition to any other rights and remedies available to Dog Haus, without any liability to the franchisee. The Intranet is a communication platform managed by Dog Haus, where the franchisor can access and view any communication posted. All communications posted on the Intranet become the property of Dog Haus.

This provision means that if a Dog Haus franchisee fails to meet their obligations under the Franchise Agreement, such as failing to pay royalties or not adhering to operational standards, Dog Haus has the right to revoke their access to the Intranet. This could hinder the franchisee's ability to receive important updates, communicate with the franchisor, and access essential resources for running their business.

The FDD emphasizes that the termination of Intranet access is in addition to any other remedies Dog Haus might pursue, such as legal action or termination of the franchise agreement itself. This highlights the importance of franchisees adhering to all terms and conditions of their agreements with Dog Haus to avoid losing access to this important communication tool.

Many franchise systems use an intranet to disseminate information and facilitate communication between the franchisor and franchisees. Loss of access can be a significant impediment to a franchisee's operations, so understanding the conditions under which access can be revoked is crucial.