Under what circumstances might Dog Haus require a Principal Owner, franchisee, General Manager, or other supervisory personnel to attend Additional Post-Opening Training Programs?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
loyees' attendance at the Franchised Restaurant for the on-site opening assistance, including expenses for up to 2 round trip flights, 2 hotel rooms and 2 rental vehicles, and a $60 per diem for each of our employees who provide the training. (Franchise Agreement, Section 6.4).
Additional Post-Opening Training Programs
In our discretion, we may require your Principal Owner, you and each General Manager or other supervisorial or managerial personnel to attend Additional Post-Opening Training Programs. You must pay us our then-
current Additional Post-Opening Training Program Fee for each of our representatives who provides the Additional Post-Opening Training Programs, to defray our direct costs of providing the Additional Post-Opening Training Programs. We will provide up to 4 representatives to provide training. (Franchise Agreement, Section 7.3).
In addition, you must pay all transportation costs, food, lodging, salaries and wages for your Principal Owner, you, each General Manager and/or other supervisorial or managerial personnel to attend the Additional Post-Opening Training Programs. (Franchise Agreement, Section 7.3). If you appoint a new General Manager, that person must complete our Pre-Opening Initial Training Program to our satisfaction before assuming responsibility for the management of your Dog Haus Restaurant. If we provide Additional Post-Opening Training you may be required to pay additional fees for this training, including the cost for up to 2 round trip flights, 2 hotel rooms and 2 rental vehicles, and a $60 per diem for each of our representatives who provide you training to defray our direct costs to provide the Additional Post-Opening Training Program. (Franchise Agreement, Section 7.3).
Annual Franchise Conference
We may hold an Annual Franchise Conference for all Dog Haus franchisees each year. The Principal Owner and each General Manager must attend the Annual Franchise Conference. You must pay us a $500 Franchise Conference Fee to reimburse us for a portion of the direct costs to provide the Annual Franchise Conference.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, MARKETING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 38–53)
What This Means (2025 FDD)
According to Dog Haus's 2025 Franchise Disclosure Document, Dog Haus may require the Principal Owner, the franchisee, each General Manager, or other supervisorial or managerial personnel to attend Additional Post-Opening Training Programs at their discretion. These programs are intended to provide additional and refresher training for new or replacement supervisorial or managerial personnel.
The franchisee is responsible for covering various costs associated with this training. This includes the Additional Post-Opening Training Program Fee, which is intended to cover Dog Haus's direct costs for providing the training. The franchisee must also pay for transportation, food, lodging, and salaries for their personnel attending the training. Additionally, if Dog Haus provides the training, the franchisee may be required to cover the costs for up to two round trip flights, two hotel rooms, two rental vehicles, and a $60 per diem for each of Dog Haus's representatives providing the training.
Dog Haus also has the option to provide these training programs virtually through a designated virtual communication platform. This can potentially reduce the costs associated with travel and lodging, but franchisees should confirm with Dog Haus whether virtual options are available and suitable for their training needs. Franchisees should budget for these potential training expenses and understand the conditions under which Dog Haus might mandate attendance.