What is the 'Tech Stack' that a Dog Haus franchisee is required to purchase and maintain?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
taurant (collectively, the "Tech Stack"). The POS System and the Tech Stack shall at all times be capable of accessing the Internet for the purpose of implementing software, transmitting and receiving data, and accessing the Internet for ordering and maintaining the POS System and the Tech Stack. The POS System and the Tech Stack shall be electronically linked to Franchisor, and Franchisee shall allow Franchisor to poll the POS System and the Tech Stack on a daily or other basis at the times and in the manner established by Franchisor, with or without notice, and to retrieve transaction information including sales, menu mix, usage, and other operations data that Franchisor deems appropriate. Franchisee must also allow certain Dog Haus Approved Suppliers to have limited access to the POS System and the Tech Stack to enable the Dog Haus
Approved Suppliers to access the Franchised Restaurant's inventory, collect data, and provide technical support. Franchisor may require Franchisee to update, upgrade or replace the POS System or Tech Stack, including hardware and/or software, from time to time, upon written notice, provided that Franchisee shall not be required to replace the POS System or Tech Stack any more frequently than once every two (2) years. Franchisor has the right to change the POS System and the Tech Stack, website and mobile applications at any time upon ninety (90) days' notice. The POS System must include the required technology to permit Franchisee to accept online orders of Dog Haus Authorized Products and services at the Franchised Restaurant and to accept and process Dog Haus gift cards sold in other Dog Haus Restaurants. In addition, Franchisee shall purchase, lease or license all computer hardware and software designated by Franchisor for the Franchised Restaurant at Franchisee's expense. During the Term, Franchisee shall maintain and update all computer hardware and software as required by Franchisor. Franchisee shall not use or permit the use of the POS System or Tech Stack for any unlawful or non-business related activity. Franchisee shall not install or use, and shall prohibit others from installing and using, unauthorized hardware or other components and devices, software on or with the POS System and the Tech Stack. Franchisee shall take all commercially reasonable measures to ensure that the POS System and the Tech Stack are used strictly in accordance with Franchisor's standards, including security protocols and protective measures. Franchisee shall at all times provide Franchisor with all passwords, access keys and other security devices or systems as necessary to permit Franchisor to access the POS System and the Tech Stack and obtain the data Franchisor is permitted to obtain under the Manuals and this Agreement. During the Term, Franchisor may add, control, modify, govern and block any and all network and internet traffic, ports, protocols, and destinations in order to secure the POS System and the Tech Stack.
- 7.9 Alcoholic and Non-Alcoholic Beverages. Franchisee shall stock and maintain the types and brands of alcoholic and non-alcoholic beverages and related supplies at the Franchised Restaurant as designated and approved by Franchisor in compliance with the Manuals and shall at all times comply with: (i) all Federal, state, city, local and municipal licensing, insurance and other laws, regulations and requirements applicable to the sale of alcoholic beverages by Franchisee at the Franchised Restaurant; and (ii) the liquor liability insurance requirements set forth in this Agreement or otherwise provided by Franchisor in writing.
- 7.10 Product Line and Service. Franchisee shall advertise, sell and serve all and only Dog Haus Authorized Products at or from the Franchised Restaurant.
Source: Item 22 — CONTRACTS (FDD page 87)
What This Means (2025 FDD)
Based on the 2025 Dog Haus Franchise Disclosure Document, franchisees are required to purchase, lease, or license all computer hardware and software designated by Dog Haus for their franchised restaurant, which is referred to as the 'Tech Stack'. Franchisees must maintain and update this hardware and software as required by Dog Haus throughout the term of the agreement. The POS system and Tech Stack must be capable of accessing the Internet for software implementation and data transmission.
The Tech Stack must be electronically linked to Dog Haus, allowing Dog Haus to poll the system daily or otherwise to retrieve transaction information such as sales, menu mix, and usage data. Franchisees must allow Dog Haus access to the POS system and Tech Stack, providing all necessary passwords and security devices. Dog Haus has the right to modify and control network and internet traffic to secure these systems.
Franchisees are prohibited from using the POS system or Tech Stack for any unlawful or non-business-related activities and cannot install unauthorized hardware or software. They must take commercially reasonable measures to ensure the systems are used according to Dog Haus's standards, including security protocols. Additionally, certain Dog Haus Approved Suppliers are granted limited access to the POS system and Tech Stack to manage inventory, collect data, and provide technical support.
Dog Haus retains the right to change the POS system, Tech Stack, website, and mobile applications at any time with ninety days' notice. While franchisees are responsible for updates and maintenance, they will not be required to replace the POS system or Tech Stack more than once every two years. Franchisees must purchase POS systems, websites, mobile applications, and online ordering systems from Dog Haus Approved Suppliers.