What are my responsibilities for orders sent to my Dog Haus Remote Kitchen for fulfillment?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
You will have full responsibility for all orders sent to your Remote Kitchen for fulfillment, including (i) the preparation and packaging of all orders on a timely basis and in a professional manner; (ii) compliance with all applicable laws in the fulfillment of the orders; (iii) compliance with the fulfillment requirements of each order; and (iv) performance of all of your obligations under your Franchise Agreement, the Remote Kitchen Addendum to Franchise Agreement, and any other agreements with us or our affiliates.
Source: Item 1 — THE FRANCHISOR, AND ANY PARENTS, PREDECESSORS AND AFFILIATES (FDD pages 8–12)
What This Means (2025 FDD)
According to Dog Haus's 2025 Franchise Disclosure Document, if you operate a Remote Kitchen, you bear full responsibility for fulfilling all orders. This includes several key obligations that ensure the quality and legality of the service. These responsibilities are detailed in the Franchise Agreement and its Remote Kitchen Addendum.
Specifically, Dog Haus requires you to prepare and package all orders promptly and professionally. This means maintaining food quality and presentation standards. You must also comply with all applicable laws when fulfilling orders, which includes health and safety regulations, as well as any local ordinances related to food handling and delivery.
Furthermore, you must meet all fulfillment requirements for each order, ensuring accuracy and completeness. Finally, you are responsible for fulfilling all obligations outlined in the Franchise Agreement, the Remote Kitchen Addendum, and any other agreements with Dog Haus or its affiliates. This comprehensive approach ensures that Remote Kitchens operate to Dog Haus's standards and comply with all legal and contractual requirements.