Who is required to attend the Dog Haus Pre-Opening Initial Training Program?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
We will provide a Pre-Opening Initial Training Program in the Dog Haus System and methods of operation at our corporate office, over a virtual communication platform designated by us, at Dog Haus Restaurants operated by our Affiliates or at other Dog Haus Restaurants or at locations that we designate, for up to 2 supervisorial or managerial personnel selected by you who must include the Principal Owner and General Manager. Your Principal Owner, each General Manager and/or other supervisorial or managerial personnel must attend and complete the Pre-Opening Initial Training Program to our satisfaction. Your Principal Owner must attend and complete 2 days of marketing training at our corporate office as a part of the Pre-Opening Initial Training Program.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, MARKETING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 38–53)
What This Means (2025 FDD)
According to Dog Haus's 2025 Franchise Disclosure Document, the Pre-Opening Initial Training Program is required for specific personnel. The Principal Owner and the General Manager, along with other supervisorial or managerial personnel selected by the franchisee, must attend and complete the training program to the satisfaction of Dog Haus. The Principal Owner is also required to attend and complete two days of marketing training at the Dog Haus corporate office as part of this initial program.
The training program is designed to educate franchisees and their key staff on the Dog Haus system and methods of operation. This training can take place at the Dog Haus corporate office, via a virtual communication platform, at Dog Haus restaurants operated by affiliates, or at other designated locations. The company may adjust the length and content of the training based on the experience and skill level of each attendee.
Notably, Dog Haus does not provide the Pre-Opening Initial Training Program if the franchisee or their affiliates already own another Dog Haus Restaurant, or if the Franchise Agreement is a renewal. Furthermore, before the restaurant opens, the Principal Owner, General Manager, and other key personnel must obtain ServSafe® Food Safety Certification and complete the Certified Beer Server Program. These requirements ensure that franchisees and their staff are adequately prepared to operate a Dog Haus restaurant according to the brand's standards and procedures.