Who is required to attend Post-Opening Additional Training Programs for a Dog Haus franchise if the Franchisor determines the restaurant is not operating in compliance with the agreement?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
lacement supervisorial or managerial personnel of Franchisee ("Additional Post-Opening Initial Training Programs").
- 6.3 Post-Opening Additional Training Programs. Following the Opening Date of the Franchised Restaurant, Franchisor may, at Franchisor's discretion, from time to time during the Term (i) require the Principal Owner and each General Manager and/or other supervisorial or managerial personnel of Franchisee to attend; or (ii) make available to the Principal Owner and each General Manager and/or other supervisorial or managerial personnel of Franchisee, additional and remedial training programs ("Post-Opening Additional Training Programs"). In addition, if Franchisor conducts an inspection of the Franchised Restaurant and determines that Franchisee is not operating the Franchised Restaurant in compliance with this Agreement or the Manuals, Franchisor may require Franchisee, the Principal Owner and each General Manager and/or other supervisorial or managerial personnel to attend Post-Opening Additional Training Programs to address the operating deficiencies.
- 6.4 On-Site Opening Assistance. For Franchisee's first Franchised Restaurant, Franchisor will provide up to four (4) of its employees to provide Franchisee with on-site training and assistance for up to ten (10) days, in some combination before and after the Dog Haus Restaurant Opens to the public. Franchisor will also provide at least one (1) of its employees to provide Franchisee with on-site assistance for up to three (3) days during Franchisee's
main grand opening promotional event (the "Grand Opening Event").
Source: Item 22 — CONTRACTS (FDD page 87)
What This Means (2025 FDD)
According to Dog Haus's 2025 Franchise Disclosure Document, if an inspection reveals that a franchisee is not operating in compliance with the franchise agreement or the manuals, Dog Haus may require the franchisee, the principal owner, each general manager, and other supervisorial or managerial personnel to attend Post-Opening Additional Training Programs. These programs are designed to address any identified operating deficiencies.
This requirement means that franchisees and their key staff must be prepared to undergo further training if their restaurant's operations do not meet Dog Haus's standards. The franchisee is also responsible for covering certain costs associated with this additional training. Specifically, the franchisee must pay Dog Haus its then-current Post-Opening Additional Training Program Fee for each of Dog Haus's employees who provide the additional training programs.
Furthermore, the franchisee is responsible for all transportation costs, food, lodging, and similar expenses incurred by both Dog Haus's employees and the franchisee's personnel (including the principal owner, general manager, and other supervisorial or managerial staff) in connection with attending these training programs. This includes expenses such as round trip flights (up to two), hotel rooms (up to two), rental vehicles (up to two), and a $60 per diem for each of Dog Haus's employees providing the training. The franchisee must also cover all compensation expenses for their own personnel attending the training programs.