Where will Dog Haus provide the Pre-Opening Initial Training Program?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
nsportation costs, food, lodging and similar expenses to attend Advisory Council meetings. We have the right to form, change, merge or dissolve any Advisory Council at any time, in our discretion. (Franchise Agreement, Section 10.6).
Pre-Opening Initial Training Program
We will provide a Pre-Opening Initial Training Program in the Dog Haus System and methods of operation at our corporate office, over a virtual communication platform designated by us, at Dog Haus Restaurants operated by our Affiliates or at other Dog Haus Restaurants or at locations that we designate, for up to 2 supervisorial or managerial personnel selected by you who must include the Principal Owner and General Manager. Your Principal Owner, each General Manager and/or other supervisorial or managerial personnel must attend and complete the Pre-Opening Initial Training Program to our satisfaction. Your Principal Owner must attend and complete 2 days of marketing training at our corporate office as a part of the Pre-Opening Initial Training Program.
The Pre-Opening Initial Training Program will consist of approximately 2 weeks of virtual training that must be completed before the Franchised Restaurant opens for business. After completion of virtual training, you will participate in 8 to 13 days of in person training at a Dog Haus Restaurant in Los Angeles, California or at another location we designate. If the Franchised Restaurant is the first Franchised Restaurant you will operate, we will provide a training manual and other materials at no charge to you. However, you may be required to pay us reimbursement for up 2 round trip flights, 2 hotel rooms, 2 rental vehicles, and a per diem in the sum of $60 for each of our employees who provide training to defray a portion of our direct cost to provide the Pre-Opening Initial Training Program. (Franchise Agreement, Section 6.1). You must pay all travel, living, compensation, and other expenses incurred by your Principal Owner, each General Manager and other supervisorial or managerial personnel while attending the Pre-Opening Initial Training Program.
We will not provide the Pre-Opening Initial Training Program if you or your affiliates own another Dog Haus Restaurant, or your Franchise Agreement is a renewal Franchise Agreement. (Franchise Agreement, Section 6.1 and Section 7.2). In addition, before the Franchised Restaurant opens for business, your Principal Owner and General Manager and other supervisorial or managerial personnel must successfully complete the ServSafe® Food Safety Certification Program, or show evidence of prior ServSafe certification and must successfully complete the Certified Beer Server Program which is the first level of certification in the Cicerone Certification Program®. (Franchise Agreement, Section 7.13).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, MARKETING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 38–53)
What This Means (2025 FDD)
According to Dog Haus's 2025 Franchise Disclosure Document, the Pre-Opening Initial Training Program will be held at the corporate office, over a virtual communication platform, at Dog Haus Restaurants operated by their Affiliates, at other Dog Haus Restaurants, or at locations that they designate. This training is for up to 2 supervisorial or managerial personnel selected by the franchisee, including the Principal Owner and General Manager. The Principal Owner is required to complete 2 days of marketing training at the corporate office as part of this program.
The initial training program consists of approximately 2 weeks of virtual training, which must be completed before the restaurant opens. Following the virtual training, participants will attend 8 to 13 days of in-person training at a Dog Haus Restaurant in Los Angeles, California, or another designated location.
Dog Haus may modify the length and content of the Pre-Opening Initial Training Program based on the experience and skill level of each participant. The training is conducted by members of the headquarters and operations team, including individuals with extensive experience in operating quick-service and fast-casual restaurants. The training schedule is flexible, held as needed to ensure franchisees are prepared before their restaurant opens.