How will Dog Haus provide access to its manuals during the franchise agreement term?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
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- Manuals.
We will continue to provide you with access to our Manuals during the term of your Franchise Agreement which may include audio, video, computer software, other electronic media and/or written materials.
We may post some or all of our Manuals on a restricted website, intranet, or extranet to which you will have access.
We may, from time to time, update or change the Manuals in our sole discretion. (Franchise Agreement, Section 6.5).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, MARKETING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 38–53)
What This Means (2025 FDD)
According to Dog Haus's 2025 Franchise Disclosure Document, franchisees will have ongoing access to the brand's manuals throughout the term of their Franchise Agreement. These manuals may be provided in various formats, including audio, video, computer software, other electronic media, and written materials. Dog Haus may choose to post the manuals on a restricted website, intranet, or extranet, accessible to franchisees.
This access is crucial because franchisees must operate their Dog Haus restaurant in compliance with the terms outlined in both the Franchise Agreement and the manuals. These manuals contain the detailed requirements, restrictions, specifications, and procedures that constitute the Dog Haus System. While franchisees retain day-to-day control over their restaurant's operations, they must adhere to the standards set forth in the manuals.
Dog Haus also retains the right to update or change the manuals at its discretion. This means franchisees need to stay informed of any revisions to ensure continued compliance. The availability of manuals in electronic formats, such as a website or intranet, suggests that Dog Haus aims to provide franchisees with convenient and up-to-date information. A prospective franchisee should inquire about the frequency and method of updates to the manuals to ensure they can maintain compliance and operational standards.