Where does the Dog Haus Pre-Opening Initial Training Program take place?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
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on the Dog Haus Marks or the Dog Haus System. Since every detail of the Dog Haus System is essential in order to develop and maintain quality operating standards, to increase the demand for the products and services sold by Dog Haus Restaurants under the Dog Haus System and to protect the Dog Haus Marks and reputation and goodwill, Franchisor shall have the right to disapprove, as it believes necessary, any modification of, or addition to, the Dog Haus System suggested by Franchisee that is reasonably likely to have an adverse material effect on the Dog Haus System, the Dog Haus Marks or Franchisor's reputation or goodwill.
- 7.2 Pre-Opening Initial Training Programs. Franchisee's supervisorial and managerial personnel shall attend and complete to Franchisor's satisfaction the Pre-Opening Initial Training Program at Franchisor's training facilities at Franchisor's corporate office, at Dog Haus Restaurants operated by Affiliates of Franchisor or by Dog Haus Franchisees or at other locations that Franchisor designates. Franchisee's Principal Owner must attend and complete two (2) days of marketing training a Franchisor's corporate office as a part of the Pre-Opening Initial Training Program. Franchisee shall not commence operation of the Franchised Restaurant until the Pre-Opening Initial Training Program has been completed. Franchisee shall pay all transportation costs, food, lodging and similar costs incurred by Franchisee for the Principal Owner, General Manager and other supervisorial or man
Source: Item 22 — CONTRACTS (FDD page 87)
What This Means (2025 FDD)
According to Dog Haus's 2025 Franchise Disclosure Document, the Pre-Opening Initial Training Program takes place at several possible locations. This training is for the franchisee's supervisorial and managerial personnel. The training locations include Dog Haus's training facilities at the corporate office, Dog Haus restaurants operated by affiliates of Dog Haus, Dog Haus restaurants operated by franchisees, or other locations that Dog Haus designates. The franchisee's Principal Owner must also attend two days of marketing training at Dog Haus's corporate office as part of this program.
This means that new Dog Haus franchisees and their key personnel should be prepared to travel to one of these designated locations to complete their initial training. The specific location will be determined by Dog Haus. It is also important to note that the Principal Owner will have to go to the corporate office for the marketing portion of the training.
Dog Haus requires that the Pre-Opening Initial Training Program be completed before the franchisee can commence operations of the franchised restaurant. The franchisee is responsible for covering all costs associated with attending the training, including transportation, food, and lodging for themselves and their personnel. Additionally, the franchisee must cover expenses for up to two round-trip flights, two hotel rooms, two rental vehicles, and a $60 per diem for each of Dog Haus's employees who travel to provide the training.
Dog Haus maintains discretion over determining if the franchisee, Principal Owner, General Manager, and other personnel have satisfactorily completed the training program, given their expertise in the skills required to manage a Dog Haus Restaurant. This highlights the importance of actively participating and demonstrating competence during the training to ensure the franchisor's approval and avoid any delays in opening the franchise.