Where will the Dog Haus Pre-Opening Initial Training Program take place?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
ising your control over the day-to-day operations of your Dog Haus Restaurant consistent with our policies. (Franchise Agreement, Section 7.1).
- 4 Pre-Opening Initial Training Program. We will provide our Pre-Opening Initial Training Program at our corporate office or other Dog Haus Restaurant or location that we designate and through a virtual communication platform designated by us, for your Principal Owner and your General Manager or other supervisorial or managerial personnel. (Franchise Agreement, Section 6.1).
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- Dog Haus Approved Suppliers. We will designate our Dog Haus Approved Suppliers for you after we sign your Franchise Agreement. All Dog Haus Branded Products, Dog Haus Proprietary Products, Sub-Branded Products and Non-Proprietary Products and Services that we designate for use and sale at or from your Franchised Restaurant must be purchased from Dog Haus Approved Suppliers in accordance with our written specifications. We do not deliver or install any Dog Haus Branded Products, Dog Haus Proprietary Products, Sub-Branded Products or Non-Proprietary Products and Services. (Franchise Agreement, Section 8.1).
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- Virtual Training. We may provide any or all portions of the Pre-Opening Initial Training Program and/or pre-opening on-site opening assistance remotely over a virtual communication platform designated by us. (Franchise Agreement, Section 6.8).
Post-Opening Obligations
We have the following obligations to you during the operation of your Franchised Restaurant:
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- On-Site Opening Assistance. We will provide on-site training and assistance for up to 10 days, in some combination before and after your first Dog Haus Restaurant opens to the public. We will also provide on-site assistance for up to 3 days during your mail grand opening promotional event, which must occur 2-4 weeks after your first Dog Haus Restaurant opens to the public. (Franchise Agreement, Section 6.4). We do not provide any on-site assistance for you or your affiliate's subsequent Franchised Restaurants or if you sign a renewal Franchise Agreement.
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- Consultation.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, MARKETING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 38–53)
What This Means (2025 FDD)
According to Dog Haus's 2025 Franchise Disclosure Document, the Pre-Opening Initial Training Program will be held at the corporate office, over a virtual communication platform, at Dog Haus Restaurants operated by their affiliates, at other Dog Haus Restaurants, or at locations that they designate. The training is for up to 2 supervisorial or managerial personnel selected by the franchisee, including the Principal Owner and General Manager, who must attend and complete the program to Dog Haus's satisfaction. The Principal Owner is also required to attend and complete 2 days of marketing training at the corporate office as part of the Pre-Opening Initial Training Program.
The Dog Haus FDD also states that the Pre-Opening Initial Training Program consists of approximately 2 weeks of virtual training that must be completed before the Franchised Restaurant opens. After the virtual training is completed, the franchisee will participate in 8 to 13 days of in-person training at a Dog Haus Restaurant in Los Angeles, California, or at another location designated by Dog Haus.
Dog Haus may provide any or all portions of the Pre-Opening Initial Training Program remotely over a virtual communication platform. The FDD also indicates that Dog Haus may provide all or any portions of the Pre-Opening Initial Training Program, Additional Post-Opening Initial Training Programs, Additional Post-Opening Training Programs, post-opening on-site opening assistance, and/or post-opening consultations remotely over a virtual communication platform designated by them.