Does Dog Haus offer additional post-opening training programs for new or replacement personnel?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
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- Additional Post-Opening Training Programs.
We may provide additional and refresher training programs ("Additional Post-Opening Training Programs") for new or replacement supervisorial or managerial personnel. (Franchise Agreement, Section 6.3).
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- Additional Post-Opening Initial Training Programs.
We may provide Additional Post-Opening Initial Training Programs for new or replacement supervisorial and managerial personnel. (Franchise Agreement, Section 6.2).
Virtual Training and Assistance.
We may provide all or any portions of the Pre-Opening Initial Training Program, Additional Post-Opening Initial Training Programs, Additional Post-Opening Training Programs, post-opening on-site opening assistance and/or post-opening consultations remotely over a virtual communication platform designated by us. (Franchise Agreement, Sections 6.8 and 7.7).
Additional Post-Opening Training Programs
In our discretion, we may require your Principal Owner, you and each General Manager or other supervisorial or managerial personnel to attend Additional Post-Opening Training Programs. You must pay us our then-
current Additional Post-Opening Training Program Fee for each of our representatives who provides the Additional Post-Opening Training Programs, to defray our direct costs of providing the Additional Post-Opening Training Programs. We will provide up to 4 representatives to provide training. (Franchise Agreement, Section 7.3).
In addition, you must pay all transportation costs, food, lodging, salaries and wages for your Principal Owner, you, each General Manager and/or other supervisorial or managerial personnel to attend the Additional Post-Opening Training Programs. (Franchise Agreement, Section 7.3). If you appoint a new General Manager, that person must complete our Pre-Opening Initial Training Program to our satisfaction before assuming responsibility for the management of your Dog Haus Restaurant. If we provide Additional Post-Opening Training you may be required to pay additional fees for this training, including the cost for up to 2 round trip flights, 2 hotel rooms and 2 rental vehicles, and a $60 per diem for each of our representatives who provide you training to defray our direct costs to provide the Additional Post-Opening Training Program. (Franchise Agreement, Section 7.3).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, MARKETING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 38–53)
What This Means (2025 FDD)
According to Dog Haus's 2025 Franchise Disclosure Document, Dog Haus may provide additional and refresher training programs, termed "Additional Post-Opening Training Programs," for new or replacement supervisorial or managerial personnel. Dog Haus may also provide "Additional Post-Opening Initial Training Programs" for new or replacement supervisorial and managerial personnel. These programs are not guaranteed, as Dog Haus may provide them at their discretion.
Dog Haus may require the Principal Owner, the franchisee, and each General Manager or other supervisorial or managerial personnel to attend these Additional Post-Opening Training Programs. Franchisees are responsible for paying Dog Haus's then-current Additional Post-Opening Training Program Fee for each representative providing the training, which is intended to defray Dog Haus's direct costs. Dog Haus will provide up to 4 representatives to provide training.
Furthermore, the franchisee must cover all transportation costs, food, lodging, salaries, and wages for their Principal Owner, General Manager, and other supervisorial or managerial personnel to attend the Additional Post-Opening Training Programs. If a new General Manager is appointed, they must complete the Pre-Opening Initial Training Program to Dog Haus's satisfaction before assuming their management responsibilities. Franchisees may also be required to pay additional fees for this training, including costs for up to 2 round trip flights, 2 hotel rooms, 2 rental vehicles, and a $60 per diem for each of Dog Haus's representatives providing the training, again to defray Dog Haus's direct costs.
Dog Haus may provide all or any portions of the Pre-Opening Initial Training Program, Additional Post-Opening Initial Training Programs, Additional Post-Opening Training Programs, post-opening on-site opening assistance and/or post-opening consultations remotely over a virtual communication platform designated by them.