How much notice will Dog Haus provide before changing gift card suppliers?

According to Dog Haus's 2025 Franchise Disclosure Document, Dog Haus has the right to change gift card suppliers at any time, provided they give franchisees 90 days' notice. Currently, Valutec is Dog Haus's only approved supplier for gift cards. Franchisees must pay Valutec a $25 one-time set up fee, a $5 monthly fee, and a fee of $.018 per gift card transaction.

This policy ensures that Dog Haus can adapt to market changes or supplier performance issues while giving franchisees sufficient time to adjust their operations. The 90-day notice period allows franchisees to prepare for the transition to a new vendor, update their systems, and communicate any changes to their staff. This is a fairly standard practice in franchising, as franchisors often need the flexibility to manage their supply chain effectively.

For a prospective Dog Haus franchisee, this means being prepared to switch gift card suppliers if Dog Haus deems it necessary. While the current fees associated with Valutec are relatively low, changes in suppliers could potentially lead to different fee structures. It would be prudent for a potential franchisee to inquire about the typical reasons for supplier changes and whether Dog Haus anticipates any changes in the near future. Understanding the criteria Dog Haus uses to select and approve suppliers can also provide valuable insight into the stability of these relationships.