What are the monthly maintenance costs for the POS System for a Dog Haus franchise?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
icense all hardware and software designated by us for your Franchised Restaurant at your expense. During the term of your Franchise Agreement, you must maintain and update all hardware and software as required by us. (Franchise Agreement, Section 7.8).
If you are a Fast Casual or Biergarten franchisee, it will cost you approximately $8,300 - $12,000 to buy the POS System for your Franchised Restaurant. You must purchase the POS System designated by us. If you are a Remote Kitchen franchisee, it will cost you approximately $800 - $1,500 to buy the POS System for your Franchised Restaurant. Currently, Toast, Inc. is our only approved supplier of the POS System, including the Dog Haus Suite of Tools. We may change our approved supplier of the POS System at any time with 90 days' notice. Monthly maintenance costs to the POS System range from $254- $500 per month. You must upgrade the POS System if we instruct you to do so. You mus
Source: Item 11 — FRANCHISOR'S ASSISTANCE, MARKETING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 38–53)
What This Means (2025 FDD)
According to Dog Haus's 2025 Franchise Disclosure Document, the monthly maintenance costs for the POS system range from $254 to $500. This applies to both Fast Casual and Biergarten franchisees, as well as Remote Kitchen franchisees. Dog Haus designates the POS system that franchisees must purchase, and currently, Toast, Inc. is the only approved supplier, including the Dog Haus Suite of Tools. However, Dog Haus retains the right to change the approved supplier with 90 days' notice.
In addition to the monthly maintenance costs, franchisees must also use Dog Haus's designated merchant services provider, which is currently Toast, Inc. Franchisees are required to pay Toast monthly processing fees of 0.4% of their gross volume, along with any additional fees for ongoing processing services, which will vary depending on transaction volume. This means that a franchisee's total monthly expenses related to the POS system will include both the maintenance costs and the processing fees.
Prospective Dog Haus franchisees should consider these ongoing technology costs when evaluating the financial feasibility of the franchise. It is important to factor in potential fluctuations in transaction volume, which can impact the monthly processing fees. Additionally, franchisees should be prepared for potential upgrades to the POS system, as required by Dog Haus, and the possibility of changes to the approved supplier, which could affect costs and system compatibility.