What information must a Dog Haus franchisee provide when requesting approval of a new supplier?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
If you wish to procure any items or services from a supplier other than us or a Dog Haus Approved Supplier, you must obtain our approval. You must identify the proposed supplier, its name and address, and the item(s) or service(s) you desire to purchase from that supplier. We may require you to deliver a sample of their product or service. Our specifications and standards for supplier approval are generally available upon written request. If product specifications for the item or service are not in the Manuals, we will furnish the general, but not manufacturing, specifications for Non-Proprietary Products and Services to you at your request. We may condition our approval on the supplier agreeing in writing not to disclose any confidential information regarding us or our operations, to comply faithfully with our specifications for the items it sells, to sell any materials bearing our marks only to our franchisees, and on the supplier demonstrating to our reasonable satisfaction that it is able to supply commodities meeting our specifications on a continuing basis, and that the supplier is, and will continue to be, of good standing in the business community with regard to its financial soundness and the reliability of its product and service. We also have the right to require, as a condition of approval, that our representatives are permitted to inspect the supplier's facilities and that you deliver to us and/or to an independent, certified laboratory designated by us, all information, specifications and samples that we reasonably designate for testing. Additionally, our representatives must be permitted to meet with the supplier routinely to ensure that the supplier's items and services meet our specifications and standards. You must pay us a fee not to exceed the reasonable cost of the inspection and the actual cost of the test. In addition to product testing, a facility audit may be required. You will be responsible for any additional costs and expenses associated with the inspection of the facility. We will use our good faith efforts to notify you of our decision within 60 days after we receive your request for approval and all requested back-up information. You may not use a supplier unless we notify you of our approval in writing. We may revoke a supplier's approval for failure to comply with our requirements and specifications. We will disapprove or withdraw our approval of any supplier by written notice to you.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 31–36)
What This Means (2025 FDD)
According to Dog Haus's 2025 Franchise Disclosure Document, if a franchisee wants to buy items or services from a supplier who is not already approved by Dog Haus, they must first get approval from Dog Haus. To do this, the franchisee needs to provide specific information about the potential supplier.
The franchisee must identify the proposed supplier by providing the supplier's name and address. They also need to specify exactly which items or services they want to purchase from this supplier. Dog Haus may then ask the franchisee to provide a sample of the product or service for evaluation.
Dog Haus has the right to set conditions for approving a new supplier. These conditions may include the supplier agreeing in writing not to share any confidential information about Dog Haus or its operations, to follow Dog Haus's specifications for the items they sell, and to only sell materials with Dog Haus's trademarks to Dog Haus franchisees. The supplier must also prove they can consistently meet Dog Haus's standards and are in good standing within the business community regarding their financial stability and the reliability of their products or services. Dog Haus may also require the right to inspect the supplier's facilities and to test the supplier's products at an independent, certified laboratory. The franchisee is responsible for the costs associated with the inspection and testing. Dog Haus will try to make a decision within 60 days after receiving the request and all necessary information. The franchisee cannot use the supplier until they receive written approval from Dog Haus, and Dog Haus can revoke approval if the supplier fails to meet their requirements.