Can a Dog Haus franchisee commence operation of the Franchised Restaurant before completing the Pre-Opening Initial Training Program?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
an adverse material effect on the Dog Haus System, the Dog Haus Marks or Franchisor's reputation or goodwill.
- 7.2 Pre-Opening Initial Training Programs. Franchisee's supervisorial and managerial personnel shall attend and complete to Franchisor's satisfaction the Pre-Opening Initial Training Program at Franchisor's training facilities at Franchisor's corporate office, at Dog Haus Restaurants operated by Affiliates of Franchisor or by Dog Haus Franchisees or at other locations that Franchisor designates. Franchisee's Principal Owner must attend and complete two (2) days of marketing training a Franchisor's corporate office as a part of the Pre-Opening Initial Training Program. Franchisee shall not commence operation of the Franchised Restaurant until the Pre-Opening Initial Training Program has been completed. Franchisee shall pay all transportation costs, food, lodging and similar costs incurred by Franchisee for the Principal Owner, General Manager and other supervisorial or man
Source: Item 22 — CONTRACTS (FDD page 87)
What This Means (2025 FDD)
According to Dog Haus's 2025 Franchise Disclosure Document, a franchisee cannot commence operations of their Dog Haus restaurant until the Pre-Opening Initial Training Program is completed. This program is designed to ensure that all franchisees and their staff are well-versed in the Dog Haus system and standards. The Principal Owner is also required to attend two days of marketing training at Dog Haus's corporate office as part of this program.
The Pre-Opening Initial Training Program consists of approximately two weeks of virtual training, which must be completed before the restaurant opens, and eight to thirteen days of in-person training. Dog Haus may modify the length and content of the training based on the experience and skill level of the attendees. The training covers various aspects of running a Dog Haus restaurant, including food and beverage preparation, portion control, cooking procedures, packaging procedures, Dog Haus System standards, marketing and customer service techniques, reports, and equipment maintenance.
If the Principal Owner fails to complete the Pre-Opening Initial Training Program within five months after the Effective Date, or does not complete it to Dog Haus's satisfaction, Dog Haus has the right to terminate the Franchise Agreement. In such a case, Dog Haus can retain the Initial Franchise Fee as compensation for damages. This underscores the importance Dog Haus places on ensuring franchisees are adequately trained and prepared to uphold the brand's standards and operational procedures.