What delivery restrictions are imposed on a Dog Haus franchisee regarding Food Delivery Services?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
o suppliers, lessors, landlords and creditors on a timely basis. Franchisee shall indemnify Franchisor if Franchisor is held responsible for any debts owed by Franchisee if Franchisor elects to pay any of Franchisee's obligations in order to preserve the relationship between suppliers and Dog Haus Franchisees. Franchisee shall make prompt payment of all federal, state and local taxes, including individual and corporate taxes, sales and use taxes, franchise taxes, gross receipts taxes, employee withholding taxes, FICA taxes, and personal property and real estate taxes arising from Franchisee's operation of the Franchised Restaurant. Franchisee shall indemnify Franchisor if Franchisor is held responsible for any of these taxes.
- 7.37 Food Delivery Services. Franchisee shall follow Franchisor's delivery policies and procedures in the Manuals, which may require Franchisee to provide delivery services and/or utilize third party Food Delivery Services and restrict the areas in which Franchisee may offer delivery services as set forth in Section 2.2, and which Franchisor may change from time to time during the Term.
Source: Item 22 — CONTRACTS (FDD page 87)
What This Means (2025 FDD)
According to Dog Haus's 2025 Franchise Disclosure Document, franchisees must adhere to specific delivery policies and procedures outlined in the manuals, which may be updated periodically. These policies may require franchisees to offer delivery services themselves, use third-party food delivery services, or both. Dog Haus may also restrict the areas in which a franchisee can offer delivery services, as detailed in Section 2.2 of the agreement.
Notably, Dog Haus's delivery policies might allow other Dog Haus restaurants to provide delivery services within a franchisee's protected area, and conversely, allow a franchisee to deliver outside of their own protected area. Dog Haus retains the right to require a franchisee to discontinue delivery services altogether. Furthermore, if Dog Haus has a national contract with a food delivery service, franchisees are obligated to use that service and cannot contract with other delivery platforms without written approval from Dog Haus.
Specifically, unless Dog Haus agrees otherwise in writing, franchisees can only accept and fulfill orders from Food Delivery Services within their Protected Area and must inform all Food Delivery Services of these imposed delivery restrictions. This means a franchisee's ability to generate revenue through delivery services is subject to Dog Haus's control and agreements with national delivery services, potentially limiting a franchisee's choice of delivery partners and geographic reach. Prospective franchisees should carefully review Section 2.2 and the relevant sections of the operations manual to fully understand these restrictions and their potential impact on their business.