What is the deadline for completing mediation after notice is given for a Dog Haus franchise dispute?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
| | Dispute resolution by | Franchise | You agree to attempt any dispute first by mediation, which will | | | arbitration or | Agreement | occur in Los Angeles, California. Mediation must be completed | | | mediation | Sections 19.1 | within 45 days following the date either party first gives notice | | | | and 19.2 | of mediation, unless otherwise agreed in writing. The fees and | | | | | expenses of the mediator will be shared equally by you and us. | | | | | If the parties cannot resolve and settle the dispute through | | | | | mediations, all unresolved claims between you and us will be | | | | | submitted to binding arbitration, which will occur in Los | | | | | Angeles, California. The fees and expenses of the arbitrator will | | | | | be shared equally by you and us. | | | | | (subject to applicable state law) |
Source: Item 17 — RENEWAL, TERMINATION, TRANSFER AND DISPUTE RESOLUTION THE FRANCHISE RELATIONSHIP (FDD pages 63–72)
What This Means (2025 FDD)
According to Dog Haus's 2025 Franchise Disclosure Document, if a dispute arises, both parties agree to first attempt mediation in Los Angeles, California. The mediation must be completed within 45 days from the date either party gives notice of mediation, unless both parties agree to extend this period in writing.
This means that a prospective Dog Haus franchisee should be aware that any dispute with the franchisor will initially be addressed through mediation, with a limited timeframe to reach a resolution. The 45-day deadline puts pressure on both parties to actively engage in the mediation process and come to a mutually agreeable solution quickly.
If mediation fails to resolve the dispute within the specified timeframe, the matter will proceed to binding arbitration, also in Los Angeles, California. Both the mediator's and arbitrator's fees and expenses will be shared equally between Dog Haus and the franchisee. Franchisees should factor in these potential costs when evaluating the franchise opportunity.