What certifications may Dog Haus request from the franchisee in a written statement?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee shall, if requested to do so by Franchisor, provide appropriate documentation to Franchisor to demonstrate compliance with applicable PCI DSS requirements by Franchisee and all identified subcontractors.
Source: Item 22 — CONTRACTS (FDD page 87)
What This Means (2025 FDD)
According to Dog Haus's 2025 Franchise Disclosure Document, franchisees may be required to provide documentation to demonstrate compliance with Payment Card Industry Data Security Standards (PCI DSS). This requirement extends not only to the franchisee but also to any subcontractors they engage to process credit cards.
Dog Haus mandates that all subcontractors used for credit card processing must be identified and receive written approval from Dog Haus before any cardholder data is shared with them. This ensures that all parties handling sensitive customer data meet the necessary security standards.
To verify adherence to PCI DSS requirements, Dog Haus may request franchisees to furnish appropriate documentation proving compliance by both the franchisee and their approved subcontractors. This allows Dog Haus to maintain the security of cardholder data and protect the integrity of the Dog Haus system.