According to Dog Haus, what is another name for a delivery-only restaurant?
Dog_Haus Franchise · 2025 FDDAnswer from 2025 FDD Document
- "Dog Haus Remote Kitchen" (also known as a delivery-only restaurant or an online-only restaurant) means a food service business used for the production of delivery and take-away food products located in a partially equipped commercial kitchen within a multi-kitchen facility with other restauranteurs that only serves customers through online food ordering through a third-party Food Delivery Service, usually on a computer application or through a website that is downloaded by the customer to a mobile device.
Customers may place their orders for food products online with the Food Delivery Service they choose for the food they want delivered.
The Food Delivery Service then transmits the order to the Remote Kitchen for preparation, picks up the order at the Remote Kitchen facility and delivers the food to the customer for a fee established by the Food Delivery Service.
Alternatively, customers may place their orders directly with the Remote Kitchen and pick up their order at the Remote Kitchen facility.
Source: Item 23 — RECEIPTS (FDD pages 87–328)
What This Means (2025 FDD)
According to Dog Haus's 2025 Franchise Disclosure Document, a delivery-only restaurant is also known as a "Dog Haus Remote Kitchen" or an "online-only restaurant." This type of establishment focuses solely on fulfilling orders placed online through third-party food delivery services or directly with the remote kitchen for pickup.
This definition is important for prospective franchisees as it clarifies the operational model of a Dog Haus Remote Kitchen. Unlike traditional Dog Haus restaurants, a Remote Kitchen operates within a partially equipped commercial kitchen, potentially sharing the facility with other restaurants. This can reduce overhead costs related to real estate and equipment.
However, franchisees should be aware that the success of a Dog Haus Remote Kitchen heavily relies on the effectiveness of third-party food delivery services and the ability to attract online orders. The FDD specifies that customers typically place orders through a food delivery service's application or website, which then transmits the order to the Remote Kitchen for preparation and delivery. Alternatively, customers can order directly from the Remote Kitchen for pickup. Understanding the dynamics of these online ordering and delivery processes is crucial for managing and marketing a successful Dog Haus Remote Kitchen.