Is there a fee for a replacement physical copy of the Devon Creek Manual?

According to Devon Creek's 2024 Franchise Disclosure Document, if a franchisee loses, misplaces, or requests a physical copy of the Devon Creek manual, Devon Creek may provide a replacement copy at its discretion. However, the franchisee is responsible for paying Devon Creek the then-current replacement fee for the manual.

This means that franchisees should take care to properly store and maintain their copy of the Devon Creek manual. If the manual is lost or damaged, franchisees will have to pay a fee to obtain a new copy. The FDD does not specify the amount of this fee, stating only that it will be the 'then-current replacement fee'.

Franchisees should contact Devon Creek directly to determine the current replacement fee for the manual. This fee could vary over time, so it's important to get the most up-to-date information before requesting a replacement. This is a fairly standard practice in franchising, as the operations manual contains proprietary and confidential information that is essential to running the franchise correctly and consistently.