Does Devon Creek have the right to revise the contents of the Manual?
Devon_Creek Franchise · 2024 FDDAnswer from 2024 FDD Document
- 19.1.4 Franchisor may from time to time revise the contents of the Manual and other materials created or approved for use in the operation of the Franchised Business.
Franchisee expressly agrees to comply with each new or changed policy, standard or directive.
In the event of any dispute as to the contents of the Manual, the terms of the master copy of the Manual maintained by Franchisor shall control.
- 19.1.5 If Franchisee loses, misplaces or otherwise requests a physical copy of the Manual, Franchisor, in its discretion, may provide such physical copy and Franchisee shall pay Franchisor the then-current replacement fee.
Source: Item 22 — CONTRACTS (FDD page 45)
What This Means (2024 FDD)
According to Devon Creek's 2024 Franchise Disclosure Document, Devon Creek has the authority to revise the contents of its operations manual. Specifically, Devon Creek may periodically revise the contents of the manual and other materials approved for use in the operation of the franchised business.
As a Devon Creek franchisee, you must comply with each new or changed policy, standard, or directive issued by the franchisor. In the event of a dispute regarding the contents of the manual, the master copy maintained by Devon Creek will be the controlling document.
If a franchisee loses or misplaces their copy of the manual and requests a replacement, Devon Creek may provide a physical copy at its discretion, and the franchisee will be responsible for paying the then-current replacement fee. This underscores the importance of keeping the manual secure and up-to-date, as it contains the current operating procedures for the Devon Creek franchise.