Who pays for the software license agreements that Devon Creek requires?

According to the 2024 Devon Creek Franchise Disclosure Document, the franchisee is responsible for paying all fees and expenses related to technology required by the franchise agreement. This includes the costs of computer hardware and software, recurring software and internet access fees, and any license or user-based fees. This means a prospective Devon Creek franchisee must factor in these ongoing technology expenses when assessing the financial viability of the franchise.

Specifically, the franchisee is obligated to maintain adequate hardware and software to access the internet at the speed Devon Creek requires. They must also use the email account provided by Devon Creek and promptly respond to all emails related to the franchised business. Furthermore, franchisees are responsible for the security and integrity of their computer and payment processing systems, including implementing necessary security procedures and updates to protect against viruses, malware, and unauthorized access.

This allocation of technology costs to the franchisee is a common practice in franchising, as it allows the franchisor to maintain system-wide standards while shifting the direct financial burden of technology infrastructure and updates to the individual business owner. However, it's crucial for a potential Devon Creek franchisee to understand the full scope of these technology-related expenses and ensure they have the resources to meet these requirements throughout the term of the franchise agreement.